Missed a Call? Your AI Texts Them Back.
When you can't answer the phone — driving between UK jobs, on site, out of hours — your AI sends the caller a text within seconds to capture the lead.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A customer calls about a blocked gutter. You can't answer because you're three storeys up on scaffolding in Wolverhampton.
Within seconds, the caller receives a text: "Thanks for calling [Your Business]. We're on a job right now but want to help. Can you reply with your name, postcode, and a quick description of what you need?"
The customer replies with their details. You get a full lead notification: blocked gutter, WV4 area, customer name and number. You call them back at 5pm.
Why UK Trades & Home Services Use Missed Call Text-Back
Instant Text Response
The moment a call goes unanswered, the caller gets a text. No voicemail, no dead end — just a quick, professional text.
Rescues Lost Leads
85% of callers who go to voicemail never call back. This catches them instantly and keeps the lead alive.
Safety Net
Works alongside AI Phone Answering as a backup. If somehow a call slips through, the text-back catches it.
Perfect for Driving
You can't answer calls while driving. But your AI can text the caller back instantly so you don't lose the lead.
Unlimited Text-Backs
No per-message charges. Every missed call gets a text, no matter how many there are.
Speed Wins
The caller knows within seconds that you received their call and care about their enquiry. That responsiveness wins jobs.
Up and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Business
Your trade, your services, your service area, and how you want enquiries handled. That's all we need from you.
We Set Everything Up
We train the AI with your trade terminology, configure your phone routing, install your chat widget, and connect every channel. Done-for-you — zero technical knowledge needed.
You Focus on the Work
Every enquiry answered instantly. Every lead captured. Every emergency escalated. You carry on doing what you do best — we handle the rest.
Missed Call Text-Back for Every UK Trade
See how missed call text-back works specifically for your trade.
Frequently Asked Questions
How does Missed Call Text-Back work?
When a call to your business goes unanswered (whether it rang out, you declined it, or it went to voicemail), the system automatically sends the caller a text message within seconds. The text asks for their details so you can call them back.
Is this separate from AI Phone Answering?
Yes. AI Phone Answering picks up the call and has a conversation. Missed Call Text-Back is the safety net — it only triggers when a call goes completely unanswered. They work beautifully together.
What does the text message say?
We customise the text to match your business. Typically it acknowledges the missed call, explains you're currently unavailable, and asks the caller to reply with their name, location, and what they need.
Does the caller need to reply for the lead to be captured?
The text encourages them to reply with their details. Even if they don't, you still get a notification that they called, along with their phone number — so you can call them back.
How much does Missed Call Text-Back cost?
It's £29/month as an add-on to the Core plan. Unlimited missed call text-backs included.
Can I customise when it triggers?
Yes. You can set it to trigger only outside business hours, only when you're busy, or on every missed call. We configure this during setup based on your preferences.
What if my business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've updated your pricing, added a new service, changed your working hours, or expanded your service area, we'll update your missed call text-back within 24 hours at no extra charge. This covers the kind of day-to-day changes any trade business makes — it's all part of keeping your AI accurate and up to date for your customers.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.
Respond First on Missed Call Text-Back — Win More Jobs
Setup takes 48 hours. No contracts. 30-day money-back guarantee.
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