Your AI Receptionist. Built for UK Pest Control.

Yes. Rodent proofing, bait stations, fumigation, COSHH requirements, bird proofing, wasp nest treatment, bed bug heat treatment, mole trapping, moth treatment — it speaks your trade.

Absolutely. Rats in a food premises, wasps at a school entrance, bed bugs in a hotel — these are treated as priority emergencies with immediate escalation. The AI understands the compliance and health implications.

Yes. The AI asks about pest type, location, how long the issue has been noticed, any sightings vs evidence (droppings, damage, sounds), and whether there are vulnerable people (children, elderly, allergy sufferers) in the property.

Yes. For contract enquiries, the AI captures premises type, size, industry sector, current pest issues, and any regulatory requirements (food hygiene, health and safety).

If you're a BPCA member or RSPH qualified, the AI references these credentials when discussing your services — particularly important for commercial clients who need certified pest controllers.

The AI asks descriptive questions (size, colour, noise, damage type, droppings description) to help narrow down the pest type. It doesn't diagnose — that's your job on site — but it captures enough detail for you to prepare.

Yes. Bird proofing is a growing area of pest control. The AI captures the building type, the bird species causing problems, the areas affected (ledges, roofs, solar panels, signage), and whether the customer needs netting, spiking, or a deterrent system. Commercial bird proofing jobs are high-value contracts.

Yes. For one-off infestations, the AI captures the pest type and urgency. For ongoing management — typically commercial premises like restaurants, food factories, and care homes — the AI asks about the contract frequency, pest types covered, and any audit or compliance requirements from environmental health or food safety inspectors.

Pest control is one of the most emotionally charged trades in the UK. When a homeowner discovers rats in their kitchen, wasps nesting in the eaves, or bedbugs in their mattress, they want someone on the phone immediately — not a voicemail. Research shows 78% of customers hire the first pest controller to respond, and in this trade the urgency is amplified because many customers are genuinely frightened or disgusted and will call every company on the list until someone answers. UK pest controllers miss 3-5 calls per day, and 85% of those callers never ring back. With individual treatments worth £80-£250 and commercial contracts worth £1,000-£5,000+ per year, missed calls add up fast. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and works 24/7/365. Your AI identifies the pest type, asks about the severity and property type, determines whether children or pets are present, and captures the customer's availability. It handles the panicked "there are rats in my kitchen RIGHT NOW" calls with calm professionalism and escalates urgent infestations to your mobile immediately.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your treatment pricing, added bird proofing to your services, or changed your operating hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any pest controller business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your pest controller business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your pest controller business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.