Your AI Receptionist. Built for UK Appliance Repair Engineers.

Yes. Motor brushes, PCBs, thermostats, heating elements, drain pumps, door seals, bearings, belts, compressors, defrost heaters, magnetrons, solenoid valves, error codes, diagnostic modes — it speaks appliance repair.

Yes. The AI asks for the appliance make, model, and any error codes displayed. This lets you research the fault before you arrive, bringing the right parts and saving time on site.

Yes. Washing machines, tumble dryers, dishwashers, ovens, cookers, fridge-freezers, microwaves, and more. We train the AI with your specific service range.

If you're authorised by Bosch, Samsung, Miele, or other manufacturers, the AI references your authorisation for warranty and out-of-warranty repairs on those brands.

The AI treats burning smells, sparking, and smoke from appliances as safety emergencies. It advises the customer to unplug the appliance immediately and escalates to your mobile.

The AI captures the appliance details (make, model, serial number) and the part needed. Whether you stock parts or order them, having this information upfront saves time.

Yes. The AI captures the appliance model, serial number, purchase date, and fault description — everything the manufacturer needs to validate the warranty claim. It flags warranty jobs separately so you can prioritise them within the manufacturer's required response window.

Yes. Built-in ovens, integrated dishwashers, and concealed extractor units require knowledge of the make, model, and sometimes the kitchen unit dimensions for access. The AI asks about installation type and accessibility so you know what you're walking into before arriving.

Appliance repair engineers are constantly on the move — driving between jobs, dismantling washing machines, testing oven elements, and diagnosing fridge compressor faults with both hands deep inside the appliance. When a customer's fridge-freezer has died overnight and hundreds of pounds of food is thawing, or their washing machine has flooded the kitchen, they call the first repair engineer they can find. Research shows 78% of customers hire the first business to respond, and appliance failures carry genuine household urgency. UK tradespeople miss 3-5 calls per day, with 85% of callers never ringing back. With repair callouts worth £80-£200 and replacement part installations worth £150-£400, even 2-3 missed calls daily adds up to £50,000-£80,000 per year in lost revenue. A receptionist costs £25,000-£30,000. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI identifies the appliance type and brand, captures the fault description and error codes, and determines urgency — escalating food-safety situations like broken fridge-freezers to your mobile immediately. Every call answered means another family's appliance gets fixed instead of replaced.

Just drop us a message — routine business updates are free and included in your plan. If you've changed your diagnostic fee, started repairing a new brand, or adjusted your evening availability, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any appliance repair engineer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your appliance repair engineer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your appliance repair engineer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.