Your AI Receptionist. Built for UK Boiler & Heating Engineers.

Yes. Combi, system, heat-only, condensing, non-condensing, fault codes, error displays, low pressure, ignition failure, frozen condensate pipes — the AI captures the technical details that let you diagnose the likely issue before leaving your workshop.

Absolutely. Boiler failures in cold weather are treated as urgent. The AI captures the boiler make and model, the fault symptoms, whether there are vulnerable occupants, and escalates immediately so you can prioritise.

Yes. Your Gas Safe registration number, manufacturer accreditations, and any other credentials are referenced when customers ask about qualifications. This is especially important for boiler installations where customers need confidence in compliance.

Yes. From a single combi boiler in a terraced house to a commercial heating system in an office block, the AI adjusts its questions based on the scale and type of heating work.

Yes. For service plan and maintenance contract enquiries, the AI captures the boiler age, make, model, and last service date — everything you need to prepare a service agreement.

If you install heat pumps alongside traditional boilers, the AI handles both. It asks about property insulation, current heating system, and whether the customer has explored the Boiler Upgrade Scheme grant.

Yes. For customers whose annual service plan is expiring, the AI captures their boiler make and model, last service date, and whether they want to renew or upgrade their plan. Renewal leads are flagged so you can batch service visits efficiently.

Yes. Whether it's a wet system or electric mat system, the AI asks about floor area, floor type, existing heating setup, and whether it's a new build or retrofit. These are increasingly common enquiries and the AI captures the specification details you need for an accurate quote.

Boiler and heating engineers are among the busiest tradespeople in the UK — particularly during winter when breakdown calls surge and every customer needs their heating restored before nightfall. When a family's boiler fails on a freezing evening with young children in the house, they call multiple heating companies and hire whoever answers first. Research shows 78% of customers go with the first responder. UK heating engineers miss 3-5 calls daily, and 85% of callers never ring back. With boiler repairs worth £150-£400, boiler installations worth £2,000-£4,000, and full central heating systems worth £3,000-£7,000, winter missed calls can cost £100,000+ per season. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and works 24/7/365 including Christmas Day and bank holidays when breakdowns peak. Your AI understands heating terminology: combi, system, and regular boilers, condensate traps, diverter valves, pressure loss, and thermostatic radiator valves. It captures the boiler make, fault symptoms, and household vulnerability (elderly residents, young children) and escalates genuinely urgent breakdowns to your mobile immediately.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your annual boiler service pricing, added air-source heat pump installations, or changed your emergency breakdown hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any boiler & heating engineer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your boiler & heating engineer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your boiler & heating engineer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.