Your AI Receptionist. Built for UK Plumbers.
Handles your phone calls, chats, and messages while you're under a sink, on a roof, or up to your elbows in a cylinder cupboard.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A homeowner in Bristol rings in a panic — water is pouring through their kitchen ceiling from the bathroom above. Your AI answers instantly, confirms this is an emergency, and gives immediate advice: turn off the stopcock, mop up what you can.
The AI escalates the emergency to your mobile. Full details already captured: burst pipe above kitchen, water actively flowing, customer has turned off mains. Address and phone number ready.
A landlord in Cardiff messages your website chat asking about an unvented cylinder service for their rental property. The AI captures job details and the property address.
A regular customer in Swansea WhatsApps asking if you can fit a new outside tap. AI replies professionally and captures the details while you're elbow-deep in a combi boiler.
Every Channel, Covered for UK Plumbers
Your AI receptionist handles all of these channels — each one trained specifically for plumbers.
Your AI receptionist answers every call in your business name, has a proper conversation with the caller, captures their details, and sends you the lead instantly. Handles emergencies, books callbacks, and never puts anyone on hold.
Learn more →A chat widget on your website that answers visitor questions instantly, captures their contact details, and converts browsers into booked jobs. Works 24/7 and knows your services inside out.
Learn more →Responds to WhatsApp messages automatically. When a customer sends you a WhatsApp message, the AI replies professionally, captures their details, and sends you the lead. One clean reply that gets the job done.
Learn more →Handles incoming text messages to your business number with an instant, professional AI response. Captures the enquiry details and notifies you straight away so you can follow up when you're ready.
Learn more →Responds to incoming emails within seconds. The AI reads the enquiry, drafts a professional reply in your business tone, and captures all the lead details. No more emails sitting unanswered for hours.
Learn more →Answers Facebook Messenger enquiries instantly. When someone messages your business page, the AI responds professionally, captures their job requirements, and sends you the lead before a competitor can reply.
Learn more →Handles Instagram direct messages automatically. When potential customers DM your business account, the AI replies professionally, gathers their details, and passes you the lead — all without you touching your phone.
Learn more →When a call goes unanswered — whether you're on another job, driving, or it's out of hours — the AI sends an automatic text to the caller within seconds. It acknowledges their call, captures their job details via text, and sends you the lead.
Learn more →Up and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Plumbing Business
Your call-out area, the services you cover — emergency repairs, boiler servicing, bathroom installations, unvented cylinders — and how you want urgent leak and no-hot-water calls handled versus routine quote requests.
We Build Your Plumber-Trained AI
We train the AI with plumbing terminology — PRVs, expansion vessels, combi swaps, megaflow systems, thermostatic mixing valves — so it asks callers the right diagnostic questions and captures job details accurately.
You Focus on the Job Under the Sink
While you are elbow-deep in pipework or crawling through a loft space, every call, chat, and message is handled. Emergency leaks escalated to your mobile. Routine service quotes captured and waiting when you finish.
Frequently Asked Questions
Does the AI understand plumbing terminology?
Yes. It's trained with plumbing-specific vocabulary — stopcocks, ballvalves, thermostatic valves, unvented systems, expansion vessels, macerators, soil pipes. When a customer calls about a dripping overflow, the AI knows exactly what they mean and asks the right follow-up questions.
Can it handle plumbing emergencies?
Absolutely. The AI detects emergencies like burst pipes, flooding, and water heater failures. It gives the caller immediate advice (turn off the stopcock, contain the water) and escalates to your mobile. If you don't answer within 30 seconds, a human backup team takes over.
I'm a one-man band — is this worth it for me?
One-man plumbing businesses benefit the most. You can't answer the phone when you're soldering a joint or testing a gas installation. Every missed call is a missed job. At £39/month, the AI pays for itself with one extra call-out.
Can I still answer calls myself when I'm free?
Yes. Set the AI to kick in after 4 rings, or only outside your working hours, or as a permanent backup. You stay in control.
Does it work with Gas Safe registered businesses?
Yes. If you're a Gas Safe registered plumber, we train the AI to understand gas-related enquiries, boiler breakdowns, and carbon monoxide emergencies. It handles both plumbing and gas calls intelligently.
How much does it cost?
The Core plan is £39/month and includes AI phone answering plus website chat. Add extra channels like WhatsApp and SMS for £29/month each. One-time setup fee of £299 (fully refundable within 30 days).
What if a customer asks for a quote on the phone?
The AI captures all the job details — what the problem is, how urgent it is, property type, access details — and sends them to you. Quoting is left to you because only you know your pricing.
Can the AI book appointments?
The AI captures the customer's preferred dates and times and sends them in the lead notification. You then confirm the booking. We don't access your diary — that's a future feature we're working on.
What is the benefit of an AI receptionist for my plumbing business?
The average UK plumber misses between 3 and 5 calls per day — and research consistently shows that 85% of customers who reach voicemail will never call back. They simply ring the next plumber on the list. When your average job is worth £150 to £400, those missed calls represent £450 to £2,000 in lost revenue every single day you're under a sink or in a loft with no signal. Over a year, that's potentially £100,000 or more in work you never even knew about. A full-time receptionist to solve this problem would cost you £22,000 to £28,000 a year before you add employer's NI, pension contributions, holiday pay, and sick cover — easily £30,000 all-in. Speed Receptionist costs £39 per month. That's £468 a year — roughly 98% cheaper — and unlike a human receptionist, your AI works 24 hours a day, 365 days a year. It never calls in sick, never takes a lunch break, and never goes on holiday. It answers every call on the second ring in your business name, captures the customer's details and job description, detects genuine emergencies like burst pipes and gas leaks, and sends you the lead instantly. The 78% of customers who hire the first tradesperson to respond? That's always you.
What if my plumber business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've updated your call-out rates, added underfloor heating to your services, or changed your Saturday hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any plumber business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your plumber business.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your plumber business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.
Every Leak, Every Breakdown, Every Bathroom Quote — Answered.
Your customers ring when water is pouring through their ceiling. Make sure someone picks up — every single time.
Get Started Today