Your AI Receptionist. Built for UK Tree Surgeons.

Yes. Crown reduction, crown thinning, crown lifting, pollarding, sectional dismantling, deadwooding, stump grinding, root pruning, formative pruning, BS 3998 compliance, and TPO applications — the AI captures the technical details that help you quote accurately and plan the job. Whether a homeowner describes their issue in layman's terms or uses proper arboricultural language, the AI translates between the two. Your lead notifications arrive with specification-level detail, not vague descriptions like "the tree needs sorting."

Absolutely. Fallen trees, dangerous hanging branches, wind-damaged crowns, and trees resting on buildings or across roads are treated as urgent from the moment the caller describes the situation. The AI captures what's fallen, what it's resting on, whether anyone is in immediate danger, proximity to power lines, and access for machinery — then escalates to your mobile so you can prioritise attendance. During named storms, when call volumes spike dramatically, the AI handles every call simultaneously while you're already out on emergency work.

Yes. When customers mention protected trees, conservation areas, or trees covered by planning conditions, the AI notes this and explains that a TPO application to the local council is typically required before any work can proceed. It captures the tree species, proposed work, and property details so you can prepare the council application. This regulatory awareness demonstrates to potential clients that your tree surgery business understands the legal framework — not just the chainsaw work.

Site clearance, BS 5837 tree surveys, arborist reports for planning applications, ongoing grounds maintenance contracts, and large-scale estate management — the AI adjusts its questioning for commercial scale. It captures project specifications including tree numbers, species mix, site access, road closure requirements, and procurement timelines. For developers needing tree protection plans or arboricultural impact assessments, the AI recognises these as technical consultancy work rather than physical tree surgery.

Yes. Stump grinding is captured as a distinct service with details about stump diameter, number of stumps, root plate spread, access width for the grinder, and whether the customer wants the grindings left in situ, removed, or the hole backfilled with topsoil. Many stump grinding leads come from homeowners who had the tree felled by a different contractor — the AI handles these without assuming you did the original work.

Yes. Your NPTC chainsaw certificates, Arboricultural Association membership, Lantra qualifications, City & Guilds credentials, and public liability insurance are referenced when customers ask — which they frequently do. Tree surgery is a high-risk trade and homeowners are increasingly aware of unqualified operators working without proper certification. Your AI positions your tree care business as fully qualified and insured from the first interaction.

Both. A solo arborist working from a single truck and chipper benefits the most — you physically cannot answer the phone while roped into a canopy with a running chainsaw, and every missed call is a lost job. At £39/month, one rescued emergency clearance covers the cost ten times over. A small tree surgery firm with two or three crews uses the AI to handle overflow during storm surges. Larger arboricultural companies with council and developer contracts use it for out-of-hours coverage and multi-channel lead capture across phone, email, and messaging.

48 hours from sign-up. We learn about your tree surgery services, your NPTC qualifications, the species and work types you specialise in, your coverage area, and how you want emergencies escalated. The AI is configured, your phone routing is set up, and your chat widget is installed. You don't touch any technical settings — we handle everything.

Tree surgeons work in the most dangerous and physically inaccessible environments in the trades — suspended 60 feet up an oak tree operating a chainsaw, feeding a wood chipper at ground level, or rigging heavy limbs with ropes and pulleys. Answering a phone call isn't just inconvenient; it could be fatal. Yet tree surgery enquiries range from emergency storm damage worth £500-£3,000 to planned removals worth £1,000-£5,000 and commercial site clearance contracts worth £5,000-£20,000+. Research shows 78% of customers hire the first arborist to respond, and 85% of callers who reach voicemail never call back. With 3-5 missed calls per day, a tree surgeon could be losing £100,000+ per year. A receptionist costs £25,000-£30,000. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI understands tree work: felling, crown reduction, pollarding, deadwooding, stump grinding, and TPO regulations. It captures the tree species, size, access constraints, and urgency level while you're safely focused on the chainsaw.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your section-fell pricing, added stump grinding to your services, or changed your seasonal working hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any tree surgeon business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your tree surgeon business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your tree surgeon business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.