Up a Ladder. Hands Wet. Phone Ringing. AI Texts Back. New Regular Saved.

Window cleaners spend their entire 6 to 8 hour working day with wet hands holding a water-fed pole, squeegee, or scrim cloth, standing on ladders, or carrying equipment between properties. Answering a phone is physically impossible for 90 percent of the working day. Meanwhile, potential new round customers — and existing customers needing schedule changes — are calling during exactly these hours. Every missed call from a potential new regular represents years of lost recurring revenue at £150 to £400 annually. The text-back catches every caller during the working day when you are physically unable to answer.

Every new round customer represents compound lifetime value. A 3-bed semi at £12 per clean, 8-weekly, generates £78 per year. But customers typically stay for 5 to 10 years, making the lifetime value £390 to £780. And each round customer generates an average of 1.5 same-street referrals over their lifetime. Missing 3 to 5 potential new customer calls per day during the spring and summer peak means losing thousands in compound lifetime revenue. The text-back ensures none of these relationship-starting calls are lost to voicemail.

Yes — and the simplicity of the service makes their replies immediately actionable. Typical responses include: "3 bed semi, GU12, want regular cleaning every 6 weeks" or "detached, 5 beds plus conservatory, looking for someone reliable." These replies give you the property type, location, scope, and frequency preference — enough to confirm pricing by text or phone and add them to the round diary without further qualification.

Yes. Existing customers who call to report a missed window, schedule a skip, or discuss a payment issue and reach voicemail perceive poor service and start considering alternatives. The text-back catches these retention-critical calls and provides an immediate acknowledgement: "we will call you back today." This prevents the frustration spiral that leads to cancellations and protects the recurring revenue base that took years to build.

£29/month as an add-on. Unlimited text-backs included. Two rescued new round customers per month — worth £300 to £800 per year in recurring revenue — cover the cost for years. The £299 setup fee is fully refundable within 30 days.

Window cleaners work on ladders or with water-fed poles all day, making it physically impractical to answer calls. Missed call text-back catches every caller with a text asking about their window cleaning needs. At £29 per month, every recovered lead that converts to a regular customer generates monthly recurring income for years. In a round-based business model, each new customer adds permanent value to your business.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your round pricing, added conservatory roof cleaning to your services, or changed your fortnightly schedule, we'll update your missed call text-back within 24 hours at no extra charge. This covers the kind of day-to-day changes any window cleaner business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your window cleaner business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your window cleaner business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.