Adhesive Setting. Tile Positioned. Phone Ringing. AI Texts Back. Lead Saved.

Tiling demands total, uninterruptible focus — adhesive has a specific open time before it skins over and loses bond strength, tile positioning requires both hands for alignment, spacer placement, and levelling clip adjustment, and wet tile saw operation involves water, electricity, and spinning diamond blades that require complete attention. You physically cannot answer a phone mid-tile without compromising the quality of the installation or creating a safety hazard. Every missed call is a ready-to-book customer whose bathroom is prepped and waiting — they will not leave a voicemail and wait, they will call the next tiler because the plumber returns Friday.

Tiling callers are among the most ready-to-buy customers in the entire home services industry. By the time they call a tiler, they have already spent thousands on their renovation — the bathroom is stripped, replumbed, rewired, and plastered. The tiles are often already purchased and sitting in boxes. They are not researching or comparing — they are desperate to get tiles on walls before the plumber returns for second fix. This extreme purchase readiness means every missed tiling call represents an almost certain lost booking at £500 to £2,000, making the text-back extraordinarily valuable per rescued call.

Yes — and the detail they provide is immediately actionable because they are staring at their prepped bathroom while typing. Typical responses include: "bathroom walls and floor, large grey porcelain, walk-in shower, room is about 2.5 by 1.8, tiles already bought, NG5 area" or "kitchen splashback, metro tiles, herringbone pattern, about 3 metres long." These replies give you the room type, tile specification, area, and location — enough to provide a confident phone quote or book a measurement visit during your callback between tile cuts.

Critically useful. Spring and autumn are peak bathroom renovation seasons when homeowners have bathrooms stripped and waiting for tiling simultaneously. During peak season, you are tiling continuously from early morning to evening — hands occupied, adhesive setting, wet saw running — and every call goes to voicemail. The text-back catches every one of these peak-season calls from renovating homeowners, preventing the most commercially devastating scenario: losing multiple ready-to-book bathroom jobs per day to competitors who happened to be driving between sites when the phone rang.

£29/month as an add-on. Unlimited text-backs included. One rescued bathroom tiling job — worth £500 to £2,000 — covers the cost for months. During peak renovation season, the text-back can rescue 3 to 5 ready-to-book bathroom calls per day. The £299 setup fee is fully refundable within 30 days.

Tilers can't answer calls when their hands are covered in adhesive and the working clock is ticking. Missed call text-back sends an instant text asking about the caller's tiling needs. At £29 per month, one recovered bathroom or kitchen job at £500-£1,500 covers the annual cost several times over. For a trade where wet materials make phone use literally impossible during working hours, this is essential.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your per-square-metre rate, added underfloor heating integration to your tiling services, or changed your Saturday availability, we'll update your missed call text-back within 24 hours at no extra charge. This covers the kind of day-to-day changes any tiler business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your tiler business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your tiler business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.