Your AI Receptionist. Built for UK Damp Proofing Specialists.

Yes. Rising damp with its characteristic tide marks and salt efflorescence on ground-floor walls, penetrating damp caused by defective pointing, cracked render, leaking gutters, or failed flashing, condensation damp resulting from poor ventilation and thermal bridging, lateral damp from earth levels built up against external walls, and hygroscopic salt contamination in chimney breasts from years of coal and gas flue deposits — the AI captures the symptoms described by the homeowner and asks diagnostic questions about wall location, floor level, weather correlation, and property age to help you pre-assess the likely cause before visiting.

Yes. Black mould from condensation, green mould from penetrating damp, dry rot with its distinctive fruiting bodies and cotton-wool mycelium, wet rot in window cills, fascia boards, and structural timbers, and woodworm infestation identified by bore holes and frass — all captured with the affected area, timber type, extent of damage, and whether structural integrity is compromised. Dry rot is treated as particularly urgent because Serpula lacrymans can spread through masonry, making early intervention critical to preventing extensive structural damage.

Yes. Tanking with cementitious slurry, cavity drain membrane systems using Delta or Newton products, sump pump installations with battery backup, structural waterproofing for habitable conversions, and dewatering for flooded cellars — the AI captures the basement current state, water ingress severity, intended use for the space, and whether the conversion requires Building Regulations approval. Basement waterproofing projects range from £2,000 for basic tanking to £30,000 or more for full habitable conversions with Type A, B, or C waterproofing systems.

First-time buyers, their solicitors, and mortgage lenders needing specialist damp reports before exchange are handled with full awareness of the time pressure these create. The AI captures the exchange deadline, the findings from the homebuyer survey or valuation, whether the mortgage lender has specifically requested a PCA-member report, and the property details. Pre-purchase surveys are valuable leads because the survey fee of £200 to £400 is just the beginning — the remedial treatment work that follows typically generates £2,000 to £8,000 in additional revenue.

Yes. Landlords facing tenant complaints about damp and mould, council environmental health investigations, HHSRS Category 1 hazard notices for excess cold or damp, Awaab Law compliance requirements, and housing disrepair claims from tenants — all captured with appropriate regulatory awareness. The AI understands that landlord damp enquiries carry legal urgency beyond the physical problem, with potential fines, rent repayment orders, and prosecution for non-compliance. These regulatory-driven leads convert at near 100 percent because the landlord has no choice but to act.

Yes. Property Care Association membership, Certificated Surveyor in Remedial Treatments qualification, Certificated Surveyor of Structural Waterproofing qualification, and guarantee-backed treatments underwritten by insurance-backed guarantee providers — all referenced when customers ask about credentials. PCA membership is the primary trust signal in the damp proofing industry, and insurance-backed guarantees reassure homeowners that their treatment is protected even if the installing company ceases trading.

Both. A sole trader damp specialist cannot answer the phone while injecting a chemical DPC, applying tanking slurry in a basement, or removing dry rot affected timber with a mask and protective equipment on. Every missed call is a worried homeowner who will call the next company immediately because damp creates genuine anxiety. At £39/month, one rescued survey leading to a £3,000 treatment covers the cost many times over. Larger damp companies with survey and treatment teams use the AI for overflow and after-hours coverage.

48 hours. We learn about your damp treatment services, PCA membership status, whether you provide specialist reports for property transactions, your coverage area, and how you want emergency dry rot discoveries handled. The AI is configured on your existing phone number. You handle zero technical setup.

Damp proofing specialists work in some of the most physically demanding and inaccessible environments: injecting DPC chemicals into walls at ground level, chasing out plaster in damp sub-floor voids, and applying tanking membranes in basements with no ventilation. Answering a phone while drilling injection points or applying sealant is impractical. Yet damp proofing leads are high-value: rising damp treatments at £1,500-£4,000, basement tanking at £3,000-£10,000, and condensation management systems at £500-£2,000. Critically, damp is a health and structural issue — customers don't delay, they call multiple damp companies and hire whoever responds first. Research shows 78% go with the first responder, and 85% never ring back. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI understands damp terminology: rising damp, penetrating damp, condensation, DPC injection, tanking, and mould remediation. It captures the symptoms, affected areas, and property age while you're focused on the injection work.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your damp survey pricing, added basement tanking or mould remediation to your services, or changed your winter availability, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any damp proofing specialist business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your damp proofing specialist business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your damp proofing specialist business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.