One Price. No Surprises.

The Core plan gives you AI Phone Answering with 90 minutes of talk time per month, plus unlimited AI Website Chat. These are the two most important channels — your phone line and your website. The AI answers calls in your business name, has full conversations with callers, captures their details, detects emergencies, and sends you every lead instantly. The website chat widget does the same for your site visitors.

Because we build your entire AI receptionist from scratch. We train it with your business details, your services, your trade terminology, your service area, and your preferences. We configure your phone routing, install your chat widget, connect any channels you want, and test the whole system end to end. It's a done-for-you service — you don't touch a single setting. And it's fully refundable within 30 days if you're not happy.

We'll let you know when you're getting close to your limit. Additional talk time is just £0.25 per minute — no surprises. The AI keeps calls efficient and focused, so 90 minutes goes further than you'd think.

No — the Core plan is the foundation. The AI needs to be trained, configured, and hosted regardless of which channels you use. The Core plan covers that plus your phone and website chat. Add-on channels like WhatsApp, SMS, and social media are £29/month each on top of that.

If you want three or more add-on channels, yes. Buying three channels individually would be £87/month on top of the Core plan. The All Channels Bundle includes all six add-on channels for £140/month on top of Core (£179/month total), saving you money and giving you complete coverage across every platform your customers might use.

Absolutely. We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, we refund your monthly fee AND your setup fee. Every single penny. No questions asked, no awkward phone calls.

Routine business updates are free and included in your plan — no hidden charges. If you change your call-out rates, add a new service, update your opening hours, or start covering a new area, just let us know and we'll update your AI within 24 hours. It's the kind of day-to-day information that changes for any trade business, and keeping your AI accurate is part of the service.

Speed Receptionist processes all customer enquiry data under strict UK GDPR compliance. We operate as a data processor — your business remains the data controller at all times. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use customer data for marketing purposes. Phone callers are informed their call may be recorded, and chat visitors are notified their conversation may be stored. You can request deletion of any data at any time, and we action it within 30 days. There are no hidden data charges or data monetisation — your customers' details stay between you and them.