Your AI Receptionist. Built for UK Insulation Installers.
Handles your calls while you're in a loft rolling out mineral wool, drilling injection holes for cavity fill, or fitting PIR boards in a freezing underfloor void.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A homeowner in Newcastle calls — their energy bills have doubled and a friend suggested loft insulation as the easiest win. They've got no idea how much insulation they currently have. Your AI captures the property type, loft access, and current insulation state.
A landlord in Sunderland messages — they need to upgrade three rental properties to EPC Band C before the April deadline. They want loft insulation and cavity wall filling across all three. The AI captures the properties, current EPCs, and the compliance deadline.
A homeowner in Durham calls — their pipes froze last night because the loft has virtually no insulation. A plumber has repaired the burst but recommended insulation urgently. The AI captures the pipe damage, loft state, and the plumber referral.
A homeowner in Gateshead messages about spray foam insulation for their dormer loft conversion — they want to maximise headroom while achieving building regulations U-values. The AI captures the conversion details and insulation requirements.
Every Channel, Covered for UK Insulation Installers
Your AI receptionist handles all of these channels — each one trained specifically for insulation installers.
Your AI receptionist answers every call in your business name, has a proper conversation with the caller, captures their details, and sends you the lead instantly. Handles emergencies, books callbacks, and never puts anyone on hold.
Learn more →A chat widget on your website that answers visitor questions instantly, captures their contact details, and converts browsers into booked jobs. Works 24/7 and knows your services inside out.
Learn more →Responds to WhatsApp messages automatically. When a customer sends you a WhatsApp message, the AI replies professionally, captures their details, and sends you the lead. One clean reply that gets the job done.
Learn more →Handles incoming text messages to your business number with an instant, professional AI response. Captures the enquiry details and notifies you straight away so you can follow up when you're ready.
Learn more →Responds to incoming emails within seconds. The AI reads the enquiry, drafts a professional reply in your business tone, and captures all the lead details. No more emails sitting unanswered for hours.
Learn more →Answers Facebook Messenger enquiries instantly. When someone messages your business page, the AI responds professionally, captures their job requirements, and sends you the lead before a competitor can reply.
Learn more →Handles Instagram direct messages automatically. When potential customers DM your business account, the AI replies professionally, gathers their details, and passes you the lead — all without you touching your phone.
Learn more →When a call goes unanswered — whether you're on another job, driving, or it's out of hours — the AI sends an automatic text to the caller within seconds. It acknowledges their call, captures their job details via text, and sends you the lead.
Learn more →Up and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Insulation Business
Your specialisms — loft insulation, cavity wall injection, spray foam, external wall insulation, floor insulation — your certifications, coverage area, and how you want government grant scheme enquiries managed.
We Build Your Insulation-Trained AI
We train the AI with insulation terminology — U-values, thermal bridging, vapour barriers, BBA certification, ECO4 eligibility, TrustMark requirements — so it captures property type, current insulation status, and grant eligibility indicators.
You Focus on the Install, Not the Phone
While you are blowing cavity fill or rolling loft insulation in a confined roof space, every call is answered. Grant scheme eligibility enquiries, retrofit assessment bookings, and new-build specification requests captured with full property detail.
Frequently Asked Questions
Does the AI understand insulation types and applications?
Yes. Mineral wool loft rolls at 100mm, 150mm, 200mm, and 270mm depths, blown mineral fibre loft insulation for hard-to-reach areas, cavity wall injection using expanded polystyrene beads, mineral wool, or polyurethane foam, external wall insulation with EWI render systems, internal wall insulation with PIR boards or insulated plasterboard, underfloor insulation between joists using mineral wool or rigid PIR boards like Celotex and Kingspan, spray foam insulation in both open-cell and closed-cell formulations, multifoil reflective insulation, and sheep wool natural insulation — the AI captures the insulation type, application area, required thickness, and current U-value situation with genuine technical understanding.
Can it handle government grant and scheme enquiries?
Yes. ECO4 eligibility based on qualifying benefits and property type, the Great British Insulation Scheme targeting properties in Council Tax bands A to D, local authority discretionary grants, Warm Home Discount referrals, and Scottish and Welsh government insulation schemes — the AI captures the key eligibility indicators including benefits status, property age, wall construction type, current EPC rating, and energy supplier. Grant-funded insulation work has strict qualifying windows and the AI conveys appropriate urgency about deadlines.
Does the AI handle EPC compliance and landlord insulation work?
Yes. Landlords needing EPC Band C to satisfy MEES regulations, portfolio landlords with multiple properties requiring staged upgrades, letting agents coordinating insulation improvements between tenancies, and homeowners wanting to improve their EPC before selling — all captured with current ratings, target ratings, property addresses, and compliance deadlines. Landlord EPC compliance work is growing rapidly as regulatory requirements tighten and represents high-volume, schedulable revenue.
What about spray foam insulation enquiries?
Spray foam enquiries are handled with appropriate technical awareness including the critical mortgage lender implications. The AI captures the application area — loft, wall, or underfloor — the spray foam type requested — open-cell or closed-cell — accessibility details, and whether the customer is aware that many mortgage lenders require independent inspection reports for properties with spray foam insulation. This responsible approach protects both your reputation and the customer from potential future problems when selling or remortgaging.
Can it manage new-build and developer insulation work?
Yes. Developers needing Part L Building Regulations compliance insulation in new dwellings, self-builders specifying insulation systems for timber frame, SIPs, ICF, or masonry construction, and architects requiring specific U-value calculations — the AI captures the plot count, build system, insulation specification, target U-values, and programme timeline. New-build insulation provides reliable, schedulable work worth £1,000 to £3,000 per plot depending on the specification.
Does it mention my certifications and accreditations?
Yes. National Insulation Association membership, Cavity Insulation Guarantee Agency registration providing 25-year guarantees, PAS 2030 certification for government-funded installations, TrustMark registration for consumer protection, manufacturer-specific training from brands like Knauf, Rockwool, and Kingspan, and BBA-certified systems — all referenced when customers ask about credentials. PAS 2030 and TrustMark certification are mandatory for ECO and GBIS funded installations, making them essential trust signals.
Is this suitable for a small insulation installer or a larger company?
Both. A sole trader insulation installer cannot answer the phone while crawling through a dusty loft space wearing a mask and gloves, or while drilling injection holes along a cavity wall. Every missed call during the autumn and winter peak season is a £300 to £1,500 job lost to a competitor. At £39/month, two rescued loft insulation jobs cover the cost for a year. Larger insulation companies running ECO programmes with multiple installation teams use the AI for overflow during peak demand, after-hours enquiry capture, and multi-channel coverage.
How quickly can an insulation business be set up?
48 hours. We learn about your insulation services, PAS 2030 and TrustMark status, whether you handle government-funded ECO and GBIS installations, the insulation types you install, your coverage area, and how you want grant eligibility enquiries handled. The AI is configured on your existing phone number. You handle zero technical setup.
What is the benefit of an AI receptionist for my insulation business?
Insulation specialists work in loft spaces, cavity walls, and under floors — environments with extreme temperatures, confined spaces, and often no mobile phone signal. You're crawling through lofts at 40°C in summer or working in sub-floor voids where signal doesn't penetrate. Yet the UK's drive toward energy efficiency has made insulation one of the fastest-growing trades: loft insulation at £300-£600, cavity wall insulation at £500-£1,500, external wall insulation at £5,000-£15,000, and commercial insulation contracts at £10,000-£50,000+. With ECO scheme work, government grants, and rising energy costs driving demand, enquiry volumes are surging. Research shows 78% of customers hire the first insulation company to respond, and 85% of callers never ring back. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI captures the property type, insulation type needed, EPC rating, and eligibility for grants while you're focused on the installation.
What if my insulation installer business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've updated your loft or cavity wall pricing, added spray foam or external wall insulation, or changed your availability around grant scheme deadlines, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any insulation installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your insulation installer business.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your insulation installer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.
Every Cavity Fill, Every Loft Top-Up, Every Grant Scheme Application — Captured.
Government grant deadlines drive surges in demand. Your AI captures every enquiry so you never miss a funded project.
Get Started Today