Your AI Receptionist. Built for UK Aerial & Satellite Installers.
Handles your calls while you're up a ladder aligning an aerial, drilling through a wall for coax cable, or fixing a satellite dish to a chimney stack in the wind.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A homeowner in Brighton calls — they moved in yesterday and there's no TV aerial on the property. They want Freeview installed with points in the lounge, bedroom, and kitchen. Your AI captures the property type, number of points, and preferred installation date.
A letting agent in Worthing messages about installing TV aerials in 4 rental flats — communal system with individual outlets in each flat. The AI captures the property type, number of flats, and access arrangements.
A homeowner in Crawley calls — last night's storm has knocked the aerial off the chimney and it's dangling by the coax cable over the driveway. Their neighbour's car is parked underneath. The AI captures the safety concern and escalates as urgent.
A homeowner in Horsham messages about a TV wall mounting and HDMI concealment — 65-inch TV on a dot-and-dab wall. They want the cables hidden in the wall. The AI captures the TV size, wall type, and cable concealment requirements.
Every Channel, Covered for UK Aerial & Satellite Installers
Your AI receptionist handles all of these channels — each one trained specifically for aerial & satellite installers.
Your AI receptionist answers every call in your business name, has a proper conversation with the caller, captures their details, and sends you the lead instantly. Handles emergencies, books callbacks, and never puts anyone on hold.
Learn more →A chat widget on your website that answers visitor questions instantly, captures their contact details, and converts browsers into booked jobs. Works 24/7 and knows your services inside out.
Learn more →Responds to WhatsApp messages automatically. When a customer sends you a WhatsApp message, the AI replies professionally, captures their details, and sends you the lead. One clean reply that gets the job done.
Learn more →Handles incoming text messages to your business number with an instant, professional AI response. Captures the enquiry details and notifies you straight away so you can follow up when you're ready.
Learn more →Responds to incoming emails within seconds. The AI reads the enquiry, drafts a professional reply in your business tone, and captures all the lead details. No more emails sitting unanswered for hours.
Learn more →Answers Facebook Messenger enquiries instantly. When someone messages your business page, the AI responds professionally, captures their job requirements, and sends you the lead before a competitor can reply.
Learn more →Handles Instagram direct messages automatically. When potential customers DM your business account, the AI replies professionally, gathers their details, and passes you the lead — all without you touching your phone.
Learn more →When a call goes unanswered — whether you're on another job, driving, or it's out of hours — the AI sends an automatic text to the caller within seconds. It acknowledges their call, captures their job details via text, and sends you the lead.
Learn more →Up and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Aerial Business
Your services — TV aerial installations, satellite dish fitting, multi-room distribution, signal boosting, CCTV installation — your coverage area, and how you want poor-signal-complaint calls from frustrated customers handled.
We Build Your Aerial-Trained AI
We train the AI with aerial terminology — Freeview, Freesat, Sky Q LNBs, coax cabling, multi-room HDMI distribution, signal strength meters — so it captures the customer problem, TV setup, and property type accurately.
You Stay on the Roof, Not on the Phone
While you are bolting a dish bracket to a chimney stack or aligning an aerial at rooftop height, every call is answered. No-signal emergencies handled. New installation bookings, multi-room setups, and commercial CCTV tenders captured.
Frequently Asked Questions
Does the AI understand aerial and satellite system types?
Yes. Freeview wideband aerials — high-gain log periodic and Yagi designs for strong and weak signal areas — Freesat satellite dishes at 43cm and 60cm for standard and fringe reception, Sky Q and Sky Glass dish installations, DAB radio aerials, FM radio aerials, communal IRS systems — Integrated Reception Systems for apartment blocks — MATV distribution for hotels and care homes, loft aerials where external mounting is restricted by planning or aesthetics, chimney-lash bracket mounts, T-and-K wall bracket mounts, pole-mounted aerials on gable ends, mast head amplifiers for weak signal areas, distribution amplifiers for multi-room setups, and CCTV systems integrated with aerial cabling. The AI captures the system type, number of TV points required, signal strength area, mounting position preference, and cable route requirements.
Can it handle TV wall mounting enquiries as a separate service?
Yes. TV wall mounting is now the largest single revenue stream for most aerial installers, and the AI captures it with precision: TV size and weight — critical for bracket load rating — wall type — solid brick, concrete block, stud partition, dot-and-dab plasterboard, or cavity — mounting height, cable concealment method — surface trunking, chased into wall, or fed through stud cavity — soundbar integration, console shelf positioning, and HDMI and power socket requirements. The AI distinguishes between a basic bracket-and-mount job at £80 to £150 and a full concealed-cable installation with chased wiring at £200 to £400 because the scope and pricing are fundamentally different.
Does the AI handle communal aerial and satellite systems?
Yes. Communal IRS systems for apartment blocks — combining Freeview and Freesat signals through a single headend unit and distributing to individual flats via star-wired coaxial or Cat6 cabling — MATV systems for hotels, care homes, and student accommodation, and communal Sky distribution for serviced apartments. The AI captures the number of flats or outlets, building type and height, current system age and condition, signal source requirements — Freeview, Freesat, or both — and the managing agent or freeholder contact details. Communal system contracts at £2,000 to £15,000 provide the commercial-scale revenue that transforms a domestic aerial business.
What about storm damage and emergency aerial calls?
Aerials and dishes knocked off chimneys, snapped mast poles, and dangling coaxial cables are escalated with safety urgency — particularly when the aerial is hanging over a pathway, driveway, or public pavement where it could fall on people or vehicles. The AI captures the mounting type, chimney condition, whether the aerial is still attached by the cable or completely detached, the safety risk to pedestrians and vehicles below, and the customer system type for replacement. Storm-damage aerial work is the highest-urgency call type because the safety liability escalates every hour the damaged equipment remains unsecured.
Can it manage CCTV and smart home integration enquiries?
Yes. CCTV installation — wired IP cameras on PoE, wireless systems, doorbell cameras, and DVR/NVR setup — smart TV networking, media room distribution, and multi-room audio systems are captured alongside traditional aerial work. The AI understands that CCTV and smart home integration represent the fastest-growing revenue segment for aerial installers, with typical CCTV installations at £300 to £1,500 and media distribution systems at £500 to £3,000 providing significantly higher margins than standard aerial installations.
Does it mention my qualifications and accreditations?
Yes. CAI membership — Confederation of Aerial Industries — confirming professional standards and insurance, RDI benchmarked installer status — registered digital installers assessed for competency — Part P certification for electrical connections where applicable, manufacturer approval for communal system brands like Triax, Televes, and Vision Products, and public liability insurance. CAI membership is the primary trust marker for aerial installers because it provides the customer with access to the CAI mediation service and confirms that the installer meets recognised industry standards for safe working at height and system design.
Is this suitable for a sole trader aerial installer or a larger operation?
Both. A sole trader aerial installer works at height all day — on roofs aligning aerials, on ladders routing coaxial cable, and in loft spaces running cabling through insulation — with the phone either in the van or in a pocket that cannot be safely accessed at height. No-TV-signal calls convert at 90 percent because the customer wants the problem fixed today, not tomorrow. Every missed call is a same-day installation at £80 to £350 that goes to a competitor because frustrated homeowners call the next installer immediately. At £39/month, one rescued aerial job covers the cost for months. Larger aerial companies with multiple engineers use the AI for communal system tender response, property management portfolio work, and consistent multi-channel booking.
How quickly can an aerial and satellite business be set up?
48 hours. We learn about your services — aerial installation, satellite dishes, TV wall mounting, CCTV, communal systems — your coverage area, pricing structure, availability for same-day urgent work, and how you want communal system tenders and elderly-customer calls handled. The AI is configured on your existing phone number. You handle zero technical setup.
What is the benefit of an AI receptionist for my aerial and satellite installation business?
Aerial and satellite installers spend their entire working day on rooftops and in loft spaces — environments where answering a phone is both dangerous and impractical. You're balancing on roof tiles aligning a dish, threading coaxial cable through loft insulation, or tuning a system with a signal meter in one hand and a remote in the other. Yet customer urgency is real: a family without TV signal wants it fixed today, a landlord needs multi-point installations before new tenants move in, and commercial clients need MATV systems commissioned on schedule. Research shows 78% of customers hire the first installer to respond, and 85% of callers never ring back. With standard aerial installations at £100-£250, satellite systems at £150-£400, and commercial MATV/IRS systems at £1,000-£5,000+, missed calls add up. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI captures the service needed (aerial, satellite, CCTV, networking), property type, and current signal issues while you're safely on the roof completing another installation.
What if my aerial & satellite installer business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your aerial installation pricing, added multi-room HDMI distribution or CCTV installations, or changed your weekend availability, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any aerial & satellite installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your aerial & satellite installer business.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your aerial & satellite installer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.
Every No-Signal Call, Every Multi-Room Setup, Every New Installation — Booked.
Frustrated customers with a blank TV screen will ring every aerial company until someone answers. Be the one who does.
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