Your AI Receptionist. Built for UK Alarm & Security Installers.

Yes. Intruder alarms, PIR sensors, door contacts, bell boxes, keypads, CCTV NVR/DVR systems, access control, intercoms, Grade 2 systems, monitored alarms, police response — the AI knows security.

Yes. Alarms sounding continuously, CCTV offline, access control failures — these are treated as urgent and escalated immediately. The AI captures the system type, fault symptoms, and any error messages.

If you're NSI Gold/Silver or SSAIB approved, the AI references your accreditation when customers ask about insurance compliance and police response availability.

Yes. From home burglar alarms to multi-site commercial CCTV and access control systems, the AI adjusts its questions based on the scale and type of installation.

Yes. For maintenance enquiries, the AI captures the current system details, number of devices, building type, and any existing contract terms that are expiring.

The AI handles post-break-in calls with appropriate urgency. It captures the break-in details, current security (or lack of it), what the customer wants to protect, and escalates if they want same-day boarding or temporary security.

The AI captures the monitoring requirements — whether the customer wants keyholder response, police URN activation, or 24-hour ARC monitoring — and asks about the property risk level. This lets you recommend the right monitoring tier during your follow-up.

Yes. For access control enquiries — key fobs, biometric readers, video intercoms, and smart lock retrofits — the AI captures the number of controlled doors, user count, and audit trail requirements. These are often high-value multi-door projects requiring proper scoping from the first conversation.

Alarm and security installers handle some of the most sensitive customer interactions in the trades. When a homeowner has been burgled and needs a full security upgrade, when a business owner needs CCTV installed after repeated vandalism, or when an existing alarm system is malfunctioning and sounding at 2am, the emotional urgency is intense. These customers call multiple security companies and hire whoever responds first — 78% of customers go with the first responder, and in post-burglary situations that figure approaches 100%. UK tradespeople miss 3-5 calls daily, with 85% never ringing back. With alarm installations worth £500-£2,000, full CCTV systems worth £1,000-£5,000, and commercial security contracts worth £5,000-£20,000, missed calls are expensive. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI understands security terminology (intruder alarms, PIR sensors, CCTV, access control, NSI/SSAIB standards), captures the customer's security concerns, and escalates post-burglary and emergency alarm calls to your mobile immediately.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your CCTV installation pricing, added smart alarm systems, or changed your service hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any alarm & security installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your alarm & security installer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your alarm & security installer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.