Chainsaw Running. Phone Ringing. AI Texts Back. Emergency Lead Saved.

Tree surgery is one of the most phone-inaccessible trades in existence. You are roped into canopies, operating chainsaws at height, feeding chippers, rigging heavy limbs, or driving between sites towing equipment. Answering a phone call is not just inconvenient — it is often physically dangerous. During storm season, missing 15 or more calls per day is normal. Each call could be a £200 to £800 emergency clearance or a £500 to £2,000 felling project. The text-back catches every caller in the critical window before they ring another tree surgeon.

When a named storm hits, your phone rings constantly while you are already out on emergency clearance work. Every missed call triggers an instant text from your business number explaining you are on a job and asking the caller to reply with what has happened, whether anyone is in danger, and their postcode. Over the course of a storm day, you build a prioritised queue of emergency leads — each one a confirmed tree problem with location and urgency level. You can triage between callouts and callback the most dangerous situations first.

Yes — reply rates for tree surgery text-backs are among the highest of any trade. A homeowner staring at a fallen tree across their driveway is highly motivated to describe the problem. They reply with details like "large oak branch on garage roof" or "tree leaning on fence, worried it will fall." This information is more useful than a voicemail because it arrives as structured text you can scan between jobs. Most callers reply within 2 minutes of receiving the text.

A solo tree surgeon physically cannot answer the phone for 90% of the working day. You are either at height, operating loud machinery, or driving. At £29/month, the text-back needs to rescue one job per month to pay for itself — and the average tree surgery job is worth £300 to £800. During a single storm event, the text-back might capture 10 to 15 emergency leads that would otherwise have been lost entirely. For a one-person tree cutting operation, that is the difference between a quiet week and a fully booked fortnight.

£29/month as an add-on to the £39/month Core plan. Unlimited text-backs included — critical during storm season when missed call volumes are enormous. No per-text charges, no volume caps. The setup fee of £299 is fully refundable within 30 days if you are not satisfied.

Tree surgeons are genuinely unreachable for safety reasons during the majority of their working day. Missed call text-back catches every caller with an instant text asking about their tree work needs. After a storm, when you might receive 20+ calls in a day and can physically answer none of them, this automatic text response is the difference between capturing a week's worth of emergency work and losing it all to competitors on the ground. At £29 per month, the ROI during a single storm event justifies the annual cost many times over.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your section-fell pricing, added stump grinding to your services, or changed your seasonal working hours, we'll update your missed call text-back within 24 hours at no extra charge. This covers the kind of day-to-day changes any tree surgeon business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your tree surgeon business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your tree surgeon business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.