Your AI Receptionist. Built for UK Glaziers.
Handles emergency boarding calls, misted unit enquiries, and new window quotes while you're on the van or cutting glass.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A shop owner in Lancaster rings — their front window has been smashed overnight and the premises is unsecured. Your AI answers, captures the situation, glass type (toughened, laminated), and escalates for emergency boarding.
A homeowner in Hereford calls about three misted double-glazed units. The AI captures window sizes, frame types, and whether they're within any guarantee period.
A couple in Worcester want a quote for a glass balustrade on their new decking. The AI discusses toughened vs laminated options and captures the measurements and access details.
A pub landlord in Gloucester messages about replacing all the front windows with double glazing. AI captures the number of units and frame preferences.
Every Channel, Covered for UK Glaziers
Your AI receptionist handles all of these channels — each one trained specifically for glaziers.
Your AI receptionist answers every call in your business name, has a proper conversation with the caller, captures their details, and sends you the lead instantly. Handles emergencies, books callbacks, and never puts anyone on hold.
Learn more →A chat widget on your website that answers visitor questions instantly, captures their contact details, and converts browsers into booked jobs. Works 24/7 and knows your services inside out.
Learn more →Responds to WhatsApp messages automatically. When a customer sends you a WhatsApp message, the AI replies professionally, captures their details, and sends you the lead. One clean reply that gets the job done.
Learn more →Handles incoming text messages to your business number with an instant, professional AI response. Captures the enquiry details and notifies you straight away so you can follow up when you're ready.
Learn more →Responds to incoming emails within seconds. The AI reads the enquiry, drafts a professional reply in your business tone, and captures all the lead details. No more emails sitting unanswered for hours.
Learn more →Answers Facebook Messenger enquiries instantly. When someone messages your business page, the AI responds professionally, captures their job requirements, and sends you the lead before a competitor can reply.
Learn more →Handles Instagram direct messages automatically. When potential customers DM your business account, the AI replies professionally, gathers their details, and passes you the lead — all without you touching your phone.
Learn more →When a call goes unanswered — whether you're on another job, driving, or it's out of hours — the AI sends an automatic text to the caller within seconds. It acknowledges their call, captures their job details via text, and sends you the lead.
Learn more →Up and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Glazing Business
Your services — emergency boarding, broken window replacement, double glazing repairs, glass balustrades, shower screens — whether you hold FENSA registration, and how you want break-in boarding calls handled.
We Build Your Glazier-Trained AI
We train the AI with glazing terminology — toughened, laminated, low-E, argon-filled units, failed sealed units, Georgian bar patterns — so it captures glass types, frame materials, and measurements from every caller.
You Focus on the Glass, Not the Phone
While you are cutting glass on a bench or fitting a sealed unit at height, every call is answered. Emergency break-in boarding escalated to your mobile. Failed unit replacements, shower screen measurements, and insurance quotes captured.
Frequently Asked Questions
Does the AI handle emergency boarding calls?
Yes — and these are often the most time-critical calls a glazier gets. Smashed shopfronts, broken patio doors after burglaries, storm-damaged windows. The AI captures the situation, glass type, and premises security status, then escalates to your mobile.
Does the AI understand glass types?
Yes. Toughened, laminated, argon-filled sealed units, Low-E coated, Georgian bar, leaded lights, structural glass, secondary glazing — the AI knows the terminology and asks the right questions about specifications.
Can it handle FENSA-related questions?
If you're FENSA registered, the AI explains to customers that your window installations come with FENSA certification for Building Regulations compliance. This builds trust and differentiates you from unregistered installers.
I do both residential and commercial glazing — does it handle both?
Yes. From domestic misted units to commercial shopfront replacements, the AI adjusts its questions based on the type of work being enquired about.
What about insurance-backed glazing work?
The AI asks whether the damage is being claimed on insurance and captures any crime reference numbers or claim references to help you process the job efficiently.
Can the AI provide rough prices?
No. Glazing prices vary hugely depending on glass type, size, frame material, and access. The AI captures the specifications and lets you provide an accurate quote.
Can the AI capture measurements and glass types for replacement quotes?
The AI asks about the approximate window or door size, the glass type needed (toughened, laminated, obscure, patterned, Low-E), and whether it's a sealed unit replacement or a full frame and glass job. For shopfronts, it asks about the glass dimensions and any branding or manifestation requirements.
Does the AI handle conservatory roof replacement enquiries?
Yes. If you offer conservatory roof upgrades — from polycarbonate to glass or solid roof conversions — the AI captures the conservatory dimensions, current roof type, and whether the customer wants glass, tile-effect, or a hybrid solution. These are high-value leads with strong conversion rates.
What is the benefit of an AI receptionist for my glazing business?
Glaziers face a unique dual demand: emergency boarding-up work that requires instant response and planned replacement projects worth thousands. When a shopfront window is smashed at midnight or a homeowner's patio door shatters during a break-in, they call the first glazier they can find — and 78% hire whoever answers first. Meanwhile, planned work like double glazing conversions (£3,000-£8,000), shopfront installations (£5,000-£15,000), and conservatory glass (£2,000-£6,000) goes to whichever glazier responds fastest to the initial enquiry. UK tradespeople miss 3-5 calls per day, and 85% of callers never ring back. For a glazier losing two calls daily averaging £500 per job, that's potentially £250,000 per year in lost work. A receptionist costs £25,000-£30,000. Speed Receptionist costs £39 per month — £468 a year — and works 24/7/365. Your AI understands glass types (toughened, laminated, Low-E, obscure), captures measurements and urgency, and escalates emergency boarding-up calls to your mobile at 3am.
What if my glazier business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've updated your emergency boarding rate, added bi-fold doors to your range, or changed your Saturday hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any glazier business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your glazier business.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your glazier business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.
Every Smashed Window, Every Failed Unit, Every Emergency Board-Up — Answered.
Break-in victims ring the first glazier they find. If you do not answer, the next one on Google will.
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