Your AI Receptionist. Built for UK Asbestos Removal Companies.

Yes. Management surveys for identifying and assessing the condition of asbestos-containing materials in occupied buildings, refurbishment and demolition surveys for locating all asbestos before disruptive work begins, re-inspection surveys for monitoring previously identified materials, and targeted sample collection for specific materials like Artex, floor tiles, or roofing sheets — the AI captures the survey type needed based on the customer situation, the building age, and the planned works. It understands that a homeowner renovating a 1970s kitchen needs an R&D survey, while a commercial landlord maintaining an office building needs a management survey.

Yes. Accidental drilling through asbestos insulation board, broken ceiling tiles in schools, storm damage to asbestos cement roofing, and contractor disturbance of unknown materials during renovation are all escalated with appropriate urgency. The AI captures what material was disturbed, how the disturbance occurred, what containment actions have been taken, whether people were in the area, and whether the room has been sealed. Emergency fibre release incidents require immediate professional assessment and the AI treats them with the gravity they demand.

Yes. This is a critical distinction that affects cost, timescale, and regulatory requirements. Asbestos cement products — roofing sheets, guttering, flue pipes — are typically non-licensed work that costs less and can be completed quickly. Asbestos insulation board requires notification to the HSE and specific procedures. Loose-fill insulation, sprayed coatings, and lagging on pipes and boilers require a full HSE license, containment enclosures, decontamination units, and air monitoring. The AI captures enough detail about the material type to help you classify the work before visiting.

Artex and textured ceiling coatings are the most common domestic asbestos enquiry. The AI captures the number of rooms with textured coatings, the property construction date — pre-1990 coatings may contain chrysotile asbestos — whether the homeowner plans to remove, skim over, or leave the coatings, and the renovation timeline. A simple bulk sample analysis costing £30 to £50 per sample provides the definitive answer within 24 to 48 hours, and the AI positions this as a quick, affordable, and reassuring process.

Yes. Building owners and managing agents with a duty to manage asbestos under the Control of Asbestos Regulations 2012 need management surveys, asbestos registers, management plans, condition assessments, and ongoing re-inspection programmes. The AI captures the building type, age, number of units or floors, current asbestos register status, and the trigger for the enquiry — new purchase, refurbishment planning, regulatory audit, or insurance requirement. Commercial asbestos management contracts provide recurring annual revenue from re-inspections and register updates.

Yes. HSE licensing for notifiable work, UKAS-accredited laboratory analysis, waste carrier licensing for asbestos disposal, ARCA membership, and compliance with CAR 2012 regulations — all referenced when customers ask about credentials and procedures. For commercial clients and public sector organisations, demonstrating proper licensing and accreditation is a mandatory requirement for tender shortlisting.

Both. Asbestos removal specialists spend 60 to 70 percent of their working day inside sealed containment enclosures wearing full RPE — completely unreachable by phone. Every missed call is a panicked homeowner or a builder with a stopped site who will call the next company immediately. At £39/month, one rescued survey covers the cost many times over. Larger asbestos companies with survey teams and removal teams use the AI for overflow, after-hours coverage, and multi-channel enquiry capture.

48 hours. We learn about your asbestos services — surveys, sampling, licensed removal, non-licensed removal, air monitoring — your HSE license details, UKAS laboratory arrangements, coverage area, and how you want emergency disturbance incidents handled. The AI is configured on your existing phone number. You handle zero technical setup.

Asbestos removal is one of the most tightly regulated trades in the UK — and one where you physically cannot answer a phone while working. You are inside a sealed negative-pressure enclosure wearing a full-face respirator and disposable coveralls. Removing your mask mid-strip to take a call would breach HSE regulations and endanger your health. Meanwhile, the calls arriving are among the most urgent in the entire home services sector: a homeowner whose surveyor just flagged Artex ceilings before a house sale completion, a commercial client needing clearance before demolition can begin, or a school needing emergency removal during half-term before pupils return. These callers do not leave voicemails — they call the next licensed removal company because the deadline is immovable. Speed Receptionist answers every call in under 3 seconds, captures the asbestos type, location, survey status, and deadline, and sends you the lead instantly. At £39 per month versus £25,000 or more for a receptionist, one captured domestic garage removal at £800 to £1,500 covers the cost for over a year. The 78% of customers who hire the first to respond — that is always you.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your survey or removal pricing, added asbestos management plans to your services, or changed your availability for licensed and non-licensed removals, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any asbestos removal specialist business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your asbestos removal specialist business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your asbestos removal specialist business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.