Your AI Receptionist. Built for UK Chimney Sweeps.

Yes. Open fires, wood burners, multi-fuel stoves, Agas, Rayburns, gas fires with conventional flues, chimney liners, flexible flue liners, twin-wall systems, cowls, bird guards, rain caps, creosote buildup, tar deposits, smoke tests, and flue camera surveys — the AI captures the technical details that help you prepare the right equipment for each job. Whether a customer says "the chimney needs doing" or describes specific symptoms like downdraught or a lazy flame, the AI asks the right follow-up questions for your trade.

This is where the AI earns its keep. During September to November, chimney sweep businesses receive up to 60% of their entire annual bookings in just 12 weeks. Your phone rings non-stop but you are on roofs and inside chimneys all day. The AI handles unlimited simultaneous calls, capturing every booking while you focus on the work. A sole chimney sweep missing 8 calls per day during peak season is losing over £500 daily — the AI eliminates that loss entirely.

Yes. Your Guild membership, HETAS registration, NACS certification, ICS membership, and public liability insurance are all referenced when customers ask about credentials — which many do, given the fire safety implications. For customers asking about stove installations, the AI mentions your HETAS approval for Building Regulations self-certification. These credentials distinguish a professional chimney sweep business from an unregistered operator.

Yes. Jackdaw nests are the most common chimney blockage in the UK and often create genuine carbon monoxide risk if the fire is used with a blocked flue. The AI captures whether the fire has been used recently, any smell or performance issues, whether the customer suspects a nest or has seen birds entering the pot, and whether they have a carbon monoxide detector. Urgent cases are escalated immediately.

Beyond sweeping, the AI handles enquiries about flexible flue liner installation, chimney pot replacement, cowl and bird guard fitting, repointing, chimney stack rebuilds, and damp investigation. These higher-value jobs — often £300 to £2,000 — are captured with full details about the chimney condition, appliance type, and any surveyor or insurance reports that prompted the enquiry.

No — that is your job after the physical sweep. But the AI tells callers that a sweep certificate is included with every sweep, which is a significant selling point. Landlords need certificates for compliance, homeowners need them for insurance validation, and home buyers often request recent certificates during conveyancing. The AI understands this context and captures whether the customer specifically needs a certificate for insurance or tenancy purposes.

Both. Most chimney sweeps in the UK are sole traders covering a wide rural area — and a solo sweep physically cannot answer the phone while up a chimney stack or on a roof. At £39/month, one rescued booking per month covers the cost. For chimney sweep companies with two or three operatives, the AI handles the autumn surge without needing a temporary receptionist. Larger chimney services businesses use the AI for multi-channel coverage including phone, chat, and messaging.

48 hours. We learn about your sweeping services, your HETAS or Guild credentials, your coverage area, whether you also install stoves or do chimney repairs, and how you want emergencies handled. The AI is configured on your existing phone number using simple call forwarding. No new number, no apps, no hardware. We handle all the technical setup.

Chimney sweeps face a unique seasonal challenge: demand surges dramatically in autumn as homeowners prepare for the heating season, then peaks again in spring when people get their chimneys swept after winter. During these peak months, you're physically up on ladders, inside fireplaces, and operating power sweeping equipment — unable to answer the phone. Research shows 78% of customers hire the first chimney sweep to respond, and 85% of callers who reach voicemail never call back. With standard sweeps worth £50-£80, power sweeps worth £80-£120, and multi-flue commercial work worth £200-£500+, missing 3-5 calls daily during a 4-month peak season costs you thousands in lost revenue. A receptionist costs £25,000-£30,000 per year — absurd for a seasonal business. Speed Receptionist costs £39 per month — £468 a year — and works 24/7. Your AI captures the chimney type (open fire, wood burner, multi-fuel), last sweep date, and any concerns (bird nests, smell of smoke, insurance requirement), booking you solid during your peak season while you're covered in soot on another job.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your sweep pricing, added CCTV flue inspections to your services, or changed your autumn and winter availability, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any chimney sweep business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your chimney sweep business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your chimney sweep business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.