Wiring a Consumer Unit. Can't Stop. Phone Ringing. AI Texts Back. Installation Booked.

EV charger installation involves live electrical work at the consumer unit — connecting RCBO circuits, terminating SWA cable glands, testing RCD trip times, and verifying earth loop impedance. Answering a phone during this work is both dangerous and impractical. Meanwhile, new EV owners with immovable car collection dates are calling 3 to 5 installers and booking with the first who confirms a date. Missing those calls while completing an installation means losing £800 to £1,500 per missed caller to competitors who happened to be between jobs.

Every missed call is a charger installation worth £800 to £1,500 for a standard residential 7kW unit, £1,500 to £3,000 for a complex installation with long cable runs or three-phase supply, or £5,000 to £20,000 for a workplace multi-bay installation. During the spring EV season peak — March to June when new registrations surge — missing 3 to 4 calls per day represents £2,400 to £6,000 in daily lost revenue. The text-back ensures you are never excluded from these opportunities.

Yes — and their collection-date urgency drives immediate, detailed replies. Typical responses include: "Tesla Model Y, arrives next Wednesday, need Zappi on garage wall, BH12 area" or "VW ID.3, collecting Saturday, driveway parking, need recommendation." These replies give you the car brand, deadline, location, and charger preference — everything needed to prioritise callbacks and confirm installation dates efficiently.

Extremely. Car dealership referrals calling on behalf of customers have the highest conversion rates but also the shortest patience. If the dealer cannot reach you, they call the next installer on their list and may not try you again. The text-back catches these dealer calls and allows the dealership to text back the customer details, preserving the referral relationship that might be worth 5 to 20 installations per month.

£29/month as an add-on. Unlimited text-backs included. One rescued charger installation — worth £800 to £1,500 — covers the cost for years. The £299 setup fee is fully refundable within 30 days.

EV charger installers work with live electrical systems where phone interruptions are a safety hazard. Missed call text-back catches every caller with a text asking about their EV and charger requirements. At £29 per month, one recovered installation at £800-£1,500 covers the cost for months. As EV adoption accelerates, the volume of missed calls — and recovered leads — only grows.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your charger installation pricing, added new charger brands to your range, or changed your OZEV grant processing availability, we'll update your missed call text-back within 24 hours at no extra charge. This covers the kind of day-to-day changes any ev charger installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your ev charger installer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your ev charger installer business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.