On a Roof. Fitting a Liner. Phone Ringing Below. AI Texts Back.

Stove installation keeps you in positions where answering a phone is physically impossible for the entire working day — on roofs lowering chimney liners with both hands on the rope, inside chimney breast openings fitting register plates in confined, dusty spaces, and beneath stoves connecting flue pipes in awkward positions. Your phone is either in the van, in a pocket inaccessible beneath safety equipment, or covered in soot and chimney dust. Every missed call is a homeowner whose stove enthusiasm is at its peak — and that enthusiasm fades measurably within 24 hours if unanswered.

Stove installation is a desire-driven purchase — the homeowner has been imagining cosy evenings by a roaring fire, often for months or years, and has finally decided to act. This emotional motivation has a shelf life: if unanswered within 24 hours, the enthusiasm diminishes and the customer either postpones indefinitely or contacts a competitor who responded first. The text-back catches this emotional peak within 3 seconds, maintaining the excitement and booking the survey before the motivation fades.

Yes. Typical replies include: "want a log burner, have a chimney but blocked up for years, EX area" or "no chimney, want a stove in the garden room extension, need twin wall flue, DT area" or "Clearview stove needs annual service, 6 years old, TA area." These replies tell you whether it is a liner job, a twin wall job, or a service call — and the location for diary planning.

Critically useful. During September to November, stove enquiries peak as homeowners feel the first cold weather and want their stove installed before Christmas. Your phone rings 8 to 12 times per day while you are installing — on roofs, inside chimneys, connecting flue pipes — and every missed autumn call is a £2,000 to £5,000 installation. The text-back captures the entire peak-season demand while you work at full installation capacity.

£29/month as an add-on. Unlimited text-backs included. One rescued stove installation — worth £2,000 to £5,000 — covers the cost for the lifetime of the business. During autumn peak season, the text-back can rescue 3 to 5 high-value installation enquiries per day. The £299 setup fee is fully refundable within 30 days.

Stove installers work with heavy cast iron units and chimney lining systems where phone use is impossible. Missed call text-back catches every caller with a text asking about their stove or fireplace needs. During the autumn rush when demand spikes, this captures the seasonal surge. At £29 per month, a few recovered installations at £1,500-£4,000 each cover the annual cost easily.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your installation pricing, added twin wall flue systems or flexible liner upgrades, or changed your autumn and winter availability, we'll update your missed call text-back within 24 hours at no extra charge. This covers the kind of day-to-day changes any stove installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your stove installer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your stove installer business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.