Your AI Receptionist. Built for UK Gas Engineers.
Handles your calls and messages while you're testing a flue, diagnosing a fault code, or commissioning a new boiler.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A family in Liverpool smells gas in their kitchen. Your AI answers immediately, advises them to open windows, not use switches, and leave the property. It escalates to your mobile and simultaneously advises calling the National Gas Emergency line.
A homeowner in Darlington rings about a boiler showing F28 fault code. The AI captures the boiler make, model, and fault code, plus asks about the boiler age and warranty status.
A landlord in Hull wants CP12 certificates for three rental properties before the end of the month. The AI captures all three addresses and notes the deadline.
A customer in Wakefield messages about scheduling their annual boiler service. AI replies promptly and captures their preferred dates.
Every Channel, Covered for UK Gas Engineers
Your AI receptionist handles all of these channels — each one trained specifically for gas engineers.
Your AI receptionist answers every call in your business name, has a proper conversation with the caller, captures their details, and sends you the lead instantly. Handles emergencies, books callbacks, and never puts anyone on hold.
Learn more →A chat widget on your website that answers visitor questions instantly, captures their contact details, and converts browsers into booked jobs. Works 24/7 and knows your services inside out.
Learn more →Responds to WhatsApp messages automatically. When a customer sends you a WhatsApp message, the AI replies professionally, captures their details, and sends you the lead. One clean reply that gets the job done.
Learn more →Handles incoming text messages to your business number with an instant, professional AI response. Captures the enquiry details and notifies you straight away so you can follow up when you're ready.
Learn more →Responds to incoming emails within seconds. The AI reads the enquiry, drafts a professional reply in your business tone, and captures all the lead details. No more emails sitting unanswered for hours.
Learn more →Answers Facebook Messenger enquiries instantly. When someone messages your business page, the AI responds professionally, captures their job requirements, and sends you the lead before a competitor can reply.
Learn more →Handles Instagram direct messages automatically. When potential customers DM your business account, the AI replies professionally, gathers their details, and passes you the lead — all without you touching your phone.
Learn more →When a call goes unanswered — whether you're on another job, driving, or it's out of hours — the AI sends an automatic text to the caller within seconds. It acknowledges their call, captures their job details via text, and sends you the lead.
Learn more →Up and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Gas Engineering Business
Your Gas Safe registration scope, the services you provide — boiler repairs, annual servicing, landlord gas safety certificates, central heating installations — and your emergency breakdown response policy.
We Build Your Gas-Safe-Aware AI
We train the AI to handle gas-specific urgency — suspected gas leaks trigger immediate safety advice and mobile escalation. Boiler fault codes, error displays, and heating system symptoms are captured with diagnostic precision.
You Focus on the Boiler in Front of You
While you are diagnosing a PCB fault or commissioning a new installation, every enquiry is handled. Gas smell emergencies escalated instantly. Service bookings, CP12 requests, and breakdown calls captured with full symptom detail.
Frequently Asked Questions
Does the AI understand Gas Safe requirements?
Yes. The AI knows that all gas work in the UK must be done by a Gas Safe registered engineer. It understands CP12 landlord safety certificates, flue regulations, combustion testing, and ventilation requirements. It references your Gas Safe registration when appropriate.
How does it handle gas emergency calls?
Gas emergencies are the highest priority. If a caller reports a gas smell, CO alarm sounding, or gas leak, the AI immediately advises them to open windows, avoid electrical switches, leave the property, and call the National Gas Emergency Service on 0800 111 999. It then escalates directly to your mobile.
Can the AI identify boiler fault codes?
The AI asks callers for their boiler make, model, and any fault codes displayed. It doesn't diagnose the fault (that's your job), but it captures all the information you need to prepare before you arrive on site.
I do oil and LPG as well — is that covered?
Yes. If you're OFTEC registered or LPG qualified, we train the AI to handle oil boiler and LPG enquiries alongside mains gas work.
Does it handle landlord certificate enquiries?
Absolutely. CP12s are a huge part of gas engineering work. The AI captures the number of properties, addresses, and any deadlines — especially useful for portfolio landlords with multiple certificates due.
What about manufacturer warranty work?
If you're manufacturer-accredited (Worcester, Vaillant, Baxi, etc.), the AI mentions your accreditation and captures warranty-related details like installation date and serial number.
Can the AI handle CP12 landlord certificate enquiries efficiently?
Yes. For landlord gas safety certificate requests, the AI captures the property address, number of gas appliances, when the current certificate expires, and whether tenant access has been arranged. Landlords often need multiple properties done — the AI asks about portfolio size so you can batch visits and offer a portfolio rate.
Does the AI understand the difference between gas and oil boiler enquiries?
Yes. If you work on both gas and oil systems, the AI determines the fuel type early in the conversation and adjusts its questions accordingly — asking about oil tank condition and delivery access for oil, or gas meter location and pipe routing for gas installations.
What is the benefit of an AI receptionist for my gas engineering business?
Gas engineers operate in a uniquely regulated environment where every missed call could mean a lost boiler installation worth £2,500-£4,000, a missed landlord CP12 contract worth hundreds across a portfolio, or worst of all — a householder with a suspected gas leak who calls your competitor instead. UK tradespeople miss an average of 3-5 calls per day, and 85% of those callers never ring back. For a Gas Safe registered engineer whose average job value ranges from £80 for a service to £4,000+ for a full heating system, even two missed calls daily can cost you £50,000-£80,000 per year in lost revenue. A full-time receptionist would cost £25,000-£30,000 including employer costs. Speed Receptionist costs £39 per month — £468 a year — and understands gas terminology: CP12 certificates, condensing boilers, system vs combi, flue types, and Gas Safe registration requirements. It works 24/7/365, escalates carbon monoxide and gas smell emergencies immediately to your mobile, and captures every heating breakdown during winter peak season when you're already flat out. The 78% of customers who book the first engineer to respond? That's always you — even when you're elbow-deep in a boiler swap.
What if my gas engineer business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've updated your boiler service pricing, added heat pump servicing, or changed your emergency hours, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any gas engineer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your gas engineer business.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your gas engineer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.
Every Boiler Breakdown, Every Gas Smell, Every Service Request — Handled.
Gas emergencies do not wait for voicemail. Neither should your customers.
Get Started Today