Your AI Receptionist. Built for UK Fire & Sprinkler Engineers.

Yes. It's trained with the major UK fire alarm manufacturers — Kentec, Advanced, Hochiki, Apollo, C-TEC, Morley, Gent. When a responsible person reads a fault from their panel, the AI captures the panel make and model, zone in fault, device type, and whether the system is still protecting the building.

Absolutely. Sprinkler head discharges, pressure drops, flow switch activations, and frost damage are captured with full technical detail. The AI asks about the system type (wet, dry, pre-action, deluge), the affected area, and whether the water supply has been isolated.

Fire safety compliance is a major driver of enquiries. The AI understands the difference between L1, L2, L3, and L4 categories for fire detection, and captures whether the enquiry relates to new installation, upgrade, or periodic inspection and testing.

Yes. From a single-zone conventional panel in a rental property to a networked addressable system across a multi-storey office block, the AI adjusts its questions. For commercial sites, it captures site size, number of zones, existing cause-and-effect matrices, and BS compliance category.

Yes. BAFE SP203 (fire detection and alarm) and BAFE SP205 (sprinkler systems) are critical differentiators. The AI references your accreditation when customers ask about compliance, third-party certification, and insurance requirements. Many insurers require BAFE-registered installers.

The Core plan is £39/month and includes AI phone answering plus website chat. Add extra channels like WhatsApp and SMS for £29/month each. One-time setup fee of £299 (fully refundable within 30 days).

Yes. Fire risk assessment enquiries are captured with building type, occupancy, current fire safety measures, and any enforcement notices or concerns from local fire authorities. These leads are high-value because they often lead to full system installations or upgrades.

Yes. Ansul, Amerex, and other kitchen suppression systems have specific service requirements. The AI captures the system type, number of discharge nozzles, last service date, and any upcoming EHO or insurance inspections that are driving the enquiry.

Fire and sprinkler engineers work in one of the most compliance-driven trades in the UK. Every missed call could be a building owner needing a fire alarm service to maintain their fire safety certificate, a landlord facing enforcement action for expired sprinkler testing, or a property manager requiring emergency fire suppression repairs. Non-compliance with fire safety regulations can result in unlimited fines and imprisonment — so when your customers call, they need a response urgently. UK tradespeople miss 3-5 calls per day, and 85% of callers never ring back. With fire alarm installations worth £1,000-£10,000, sprinkler system testing worth £500-£2,000 per visit, and commercial fire suppression systems worth £10,000-£50,000+, missed calls carry enormous financial weight. A receptionist costs £25,000-£30,000 per year. Speed Receptionist costs £39 per month — £468 a year — and understands fire safety terminology: BS 5839, BS 9251, Category L and M systems, sprinkler head types, and fire door compliance. Your AI captures compliance deadlines, system types, and property details, ensuring your business never loses a lead because you were on a different site.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your system inspection pricing, added residential mist suppression to your services, or changed your emergency callout availability, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any fire & sprinkler engineer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your fire & sprinkler engineer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your fire & sprinkler engineer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.