Your AI Receptionist. Built for UK Double Glazing Installers.

Yes. Casement windows, tilt-and-turn, vertical sliding sash, flush casement, bay windows, bow windows, French doors, patio sliding doors, bifold doors, inline sliding doors, composite front doors, stable doors, and roof windows — in uPVC, aluminium, timber, and timber-aluminium composite materials. The AI captures the window or door type, material preference, colour — including popular RAL colours like anthracite grey 7016, chartwell green, and cream white — glass specification, and opening mechanism. It understands that a homeowner asking for "flush sash" wants something different from a standard casement, and that aluminium bifolds require different specification questions than uPVC casements.

Yes. Misted or condensation-affected sealed units are one of the most common glazing enquiries. The AI captures the number of affected windows, whether the frames are still in good condition — no warping, hinges functioning, locks secure — to determine whether sealed-unit-only replacement is viable or full window replacement is needed. This distinction matters because glass-only replacement typically costs £80 to £150 per unit compared to £300 to £600 for a full window, and the AI helps qualify the job accurately before you visit.

Yes. Composite front doors with a choice of styles, colours, hardware, and glass designs are captured with the detail needed for accurate specification. Bifold doors require panel count, opening configuration, material, colour, threshold type, and opening width. Patio sliding doors need the panel arrangement and track specification. French doors need opening direction and sill detail. Each door type generates different questions because each involves different manufacturing and installation approaches.

Smashed windows from burglary attempts, vandalism, accidental breakage, and storm damage are escalated as urgent. The AI captures the window size, location in the property, whether the house is currently secure, whether temporary boarding is needed, whether police have been informed for criminal damage, and whether an insurance claim is being made. Emergency glazing represents both immediate revenue and a pathway to larger whole-house replacement discussions once trust is established.

Yes. Timber sliding sash windows, heritage colour finishes, slim-profile sealed units that replicate the appearance of single glazing, run-through sash horns, period-appropriate hardware, and secondary glazing for listed buildings — the AI captures these heritage-specific requirements and notes any conservation area restrictions or listed building consent requirements. Heritage glazing is premium-priced work that demonstrates specialist capability.

Yes. FENSA registration for self-certification of Building Regulations compliance, GGF membership, Secured by Design accreditation from the police, CERTASS certification, insurance-backed guarantees, and manufacturer warranties — all referenced when customers ask about credentials. For homeowners investing £3,000 to £15,000 in replacement windows, FENSA registration and insurance-backed guarantees provide essential reassurance that the installation is compliant and protected.

Both. A two-man glazing team cannot answer the phone while lifting a 40kg bay window frame into position — it requires total concentration and both pairs of hands. Every missed call is a survey opportunity lost to a competitor who answered. At £39/month, one rescued whole-house survey covers the cost many times over. Larger glazing companies with multiple installation teams use the AI for overflow during promotional periods, multi-channel coverage, and after-hours enquiry capture when the office is closed.

48 hours. We learn about your window and door products, which systems you install — Liniar, Rehau, Deceuninck, VEKA, Schuco, Origin, Smart Aluminium — your FENSA or CERTASS registration, coverage area, and how you want different enquiry types handled. The AI is configured on your existing phone number. You handle zero technical setup.

Double glazing installation keeps your hands full all day — carrying sealed units, setting frames into structural openings, packing with foam and trims, and adjusting hinges and locking mechanisms. You work in pairs or small teams on tight daily schedules: a front door in the morning, three bedroom windows by lunch, a conservatory roof by end of play. Stopping to answer your phone while holding a 40kg sealed unit at chest height is not an option. Meanwhile, the calls arriving are homeowners who have already decided they need new windows — they have measured, researched energy ratings, and compared brands. These are some of the highest-intent leads in home improvement, with average order values between £3,000 and £15,000 for a typical house. The first installer to respond wins the survey visit, and that survey converts at 30 to 40 percent. Speed Receptionist answers every call within seconds, captures the property type, number of windows and doors, frame material preference, and any urgency like a failed sealed unit or a draughty rental. At £39 per month, a single captured whole-house installation at £5,000 to £12,000 covers the cost for a decade. The 78% of customers who hire the first to respond? That is always you.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your window or door unit pricing, added aluminium or flush casement options, or changed your FENSA certification scope, we'll update your AI receptionist within 24 hours at no extra charge. This covers the kind of day-to-day changes any double glazing installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your double glazing installer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your double glazing installer business. Whether a customer contacts you by phone, website chat, WhatsApp, SMS, email, or social media, their data is handled under strict UK GDPR compliance. We operate as a data processor, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. Phone callers are informed their call may be recorded for service purposes, and chat visitors are notified their conversation may be stored. We never sell, share, or use your customers' personal details for marketing. You can request deletion of any data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.