Builder Texts. "Client Needs Windows for Extension." AI Confirms.

Programme coordination is the primary reason. Windows and doors have a 4 to 8 week manufacturing lead time, and builders need to coordinate the measure, order, and installation dates with the rest of the construction programme. A builder texts to confirm the measure date, notify you that the opening is ready for installation, or adjust the programme timeline. Responding instantly to these texts maintains your position as their preferred glazing supplier — which can mean 5 to 15 window and door orders per year from a single builder relationship.

The AI recognises builder coordination messages and responds with appropriate technical awareness — confirming dates, asking about opening sizes, noting trickle vent requirements for Building Regulations, and flagging lead time considerations for special colours or non-standard sizes. The response style matches the informal but precise communication builders use for trade coordination.

Yes. Homeowners who found your number from a van sticker, a neighbour recommendation, or a Google listing text with their window count and a request for a survey. The AI captures the details and creates a qualified lead. Many homeowners prefer texting to calling, particularly younger homeowners replacing windows in their first property.

Yes. Previous customers texting about warranty issues — condensation, hardware adjustments, draft from seals — receive professional responses. Handling warranty queries promptly protects your reputation and generates referrals. A satisfied warranty customer is far more likely to recommend your company to neighbours than one who was ignored.

£29/month with unlimited text responses. One maintained builder relationship producing regular extension glazing orders — worth £5,000 to £20,000 annually — makes the investment negligible.

Homeowners text their glazing installer about survey appointment confirmations, access arrangements for installation day, colour and handle choice decisions, and snagging issues after fitting. Every text is a decision point that keeps the order progressing — a delayed reply to a customer finalising their frame colour holds up the factory order and risks losing the deposit to frustration. Your AI replies instantly to every text, confirming details and maintaining the professional communication that moves orders from survey to installation. At £29 per month with unlimited texts, preventing one lost order per quarter through responsive communication covers the annual cost several times over. The AI keeps your pipeline flowing while you fit windows all day.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your window or door unit pricing, added aluminium or flush casement options, or changed your FENSA certification scope, we'll update your ai sms within 24 hours at no extra charge. This covers the kind of day-to-day changes any double glazing installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your double glazing installer business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your double glazing installer business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.