Tree Causing Problems? Your Chat Bot Captures the Quote While You're on Site.

Yes. Crown reduction, crown thinning, crown lifting, pollarding, felling, sectional dismantling, and stump grinding — the AI explains what each involves in plain English and captures the details needed for a quote. Visitors who do not know the correct arboricultural terminology can describe what they want — "make it smaller," "take the whole thing down," "just the dead bits" — and the AI translates this into the right service and asks appropriate follow-up questions about the tree size, species, and surroundings.

Yes. Stump diameter, number of stumps, root spread, access width for the grinder, and whether the customer wants the grindings left, removed, or the area turfed — all captured. Many stump grinding leads come from homeowners who had trees felled by another tree surgeon and now want the stumps removed. The AI handles these without assuming you did the original felling work, treating each stump as a standalone job.

Yes. Photos are enormously helpful for tree work quoting — they show species, size, proximity to buildings, lean, condition, and access. The AI acknowledges the image and asks follow-up questions about height, access for machinery, and any TPO or conservation area considerations. Encouraging photos through the chat bot significantly improves your quote accuracy before the site visit and reduces wasted journeys to unsuitable jobs.

Most homeowners research tree surgeons in the evening — comparing websites, reading reviews, and checking credentials after the working day. Without a chat bot, these visitors browse your portfolio and leave. With the AI chat, they engage in a conversation about their tree problem, get intelligent responses that demonstrate your arboricultural expertise, and leave their contact details. Your tree care company captures leads at 9pm that would otherwise disappear into a competitor website the next morning.

Yes. Developers needing BS 5837 tree surveys, arboricultural impact assessments, or tree protection plans for planning applications often start with a website chat enquiry. The AI captures the site address, number of trees, development type, and the planning stage. These are high-value consultancy leads that distinguish a professional arboricultural company from a chainsaw-only tree felling service.

Unlimited website chat is included in the £39/month Core plan alongside phone answering. No extra charge, no conversation limits, and no per-message fees. The chat widget installs on your existing website in minutes — we handle the technical setup so you do not need to touch any code.

Homeowners researching tree work typically need answers about TPO checks, council permissions, and whether their tree can be reduced rather than removed. A chat bot that discusses these specifics immediately converts 10-15% of visitors versus 2-3% for a contact form. Your AI captures the tree species, approximate height, proximity to buildings, and the customer's objective. At £39 per month with unlimited chats, it captures the homeowner researching "can I cut down a tree in my garden" at 10pm. One captured removal at £1,000-£5,000 pays for years of the service.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your section-fell pricing, added stump grinding to your services, or changed your seasonal working hours, we'll update your ai website chat within 24 hours at no extra charge. This covers the kind of day-to-day changes any tree surgeon business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your tree surgeon business.

Speed Receptionist processes customer chat data solely for the purpose of capturing and delivering leads to your tree surgeon business. Chat transcripts are handled under strict UK GDPR compliance — visitors are informed via the chat widget that their conversation may be stored for service purposes. We operate as a data processor, meaning your business remains the data controller. All chat transcripts and lead information is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' chat data or personal details for marketing. You can request deletion of any transcripts or data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.