Boiler Queries at 10pm? Your Chat Bot Converts Them Into Bookings.

If you want it to, yes. We can train the AI to recommend brands you're accredited with — Worcester, Vaillant, Baxi, Ideal, etc. Or we can have it explain the options and let the customer decide with your guidance during the survey. You choose the approach that fits your business.

Yes. If a visitor asks about grants for heat pumps or boiler replacements, the AI provides general information about the Boiler Upgrade Scheme and captures their details so you can discuss eligibility in detail.

The AI immediately advises them to call the National Gas Emergency Service on 0800 111 999, open windows, avoid using switches, and leave the property. It then directs them to call your emergency phone line. Gas emergencies should never be handled via text chat.

If oil and LPG are part of your service range, we train the AI accordingly. It understands the differences between fuel types and asks relevant questions — oil tank location, LPG supply type, fuel consumption patterns.

The AI captures property size, current boiler type and age, number of bathrooms, hot water demand, flue type, and customer preferences. Most gas engineers find this is enough to prepare a rough estimate before the site survey.

Yes. If you offer service plans or extended warranties, the AI explains the options and captures the customer's interest. Service plan upsells during a chat conversation are a natural and effective way to increase recurring revenue.

Beyond boilers, the AI handles questions about radiators, thermostatic valves, smart thermostats, powerflushes, and system upgrades. It's trained with your full service range, not just boiler swaps.

Included. Unlimited AI Website Chat comes with the £39/month Core plan at no additional cost. It works alongside your AI Phone Answering to cover both your website and your phone line.

Homeowners searching for gas engineers online are typically comparing multiple Gas Safe registered businesses before choosing who to call. Websites with chat convert 10-15% of visitors compared to 2-3% for contact forms because visitors get instant answers. Your AI chat bot confirms your Gas Safe registration, explains your boiler brands and service types, and captures the visitor's requirements during a natural conversation. For high-value work like full heating system installations at £3,000-£6,000 or boiler swaps at £2,500-£4,000, losing a website visitor to a slower competitor is an expensive mistake. At £39 per month with unlimited chats, the AI engages every visitor immediately — including the landlord researching CP12 prices at midnight or the homeowner comparing boiler quotes on a Sunday afternoon.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your boiler service pricing, added heat pump servicing, or changed your emergency hours, we'll update your ai website chat within 24 hours at no extra charge. This covers the kind of day-to-day changes any gas engineer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your gas engineer business.

Speed Receptionist processes customer chat data solely for the purpose of capturing and delivering leads to your gas engineer business. Chat transcripts are handled under strict UK GDPR compliance — visitors are informed via the chat widget that their conversation may be stored for service purposes. We operate as a data processor, meaning your business remains the data controller. All chat transcripts and lead information is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' chat data or personal details for marketing. You can request deletion of any transcripts or data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.