Stain Photo Sent. AI Replies With Expert Advice. Booking Captured.

Yes. Stain photos are enormously valuable — they show the stain type, size, carpet colour and texture, and severity at a glance. The AI acknowledges the photo and asks about carpet fibre type, how old the stain is, and whether any treatments have been applied already. These details affect your pre-treatment chemical selection and help you set realistic expectations with the customer. Photos are preserved in the lead notification so you can assess the stain before attending.

Three reasons. First, stain emergencies — the homeowner photographs the spill and messages multiple cleaners simultaneously, which is faster than calling each one. Second, end-of-tenancy bookings — letting agents managing multiple properties prefer messaging because they can coordinate several cleans at once. Third, convenience — a customer lying on their dirty sofa at 9pm finds it easier to message than make a phone call. The AI instant reply wins the booking in all three scenarios.

Letting agents increasingly use WhatsApp to book routine services across their property portfolios. The AI captures the property address, room count, any specific damage notes, access arrangements, and the critical move-in deadline. For agents managing multiple properties, the AI can handle several booking requests in the same evening — each captured with complete details for accurate quoting and scheduling.

When a customer messages about carpet cleaning, the AI naturally asks whether they also need upholstery cleaning, mattress cleaning, or Scotchgard protection. A message about a three-room carpet clean often becomes a booking for carpets plus a sofa and two armchairs — increasing the job value by 40 to 60 percent. The upsell feels natural and helpful, not pushy, because the AI frames it as a question rather than a sales pitch.

£29/month as an add-on to the Core plan. Unlimited messages included. One carpet clean with upholstery add-on captured via WhatsApp — worth £150 to £250 — covers the cost multiple times over. During busy September and January periods, the AI might capture 8 to 12 additional WhatsApp bookings per week.

Letting agents and property managers use WhatsApp to arrange end-of-tenancy carpet cleans across multiple properties — often sending photos of carpet condition and requiring quick turnaround before new tenants move in. If you're on a job and can't reply, they book another cleaner. Your AI responds within seconds, capturing the number of rooms, property address, and checkout deadline. At £29 per month, one letting agent portfolio providing regular end-of-tenancy cleans at £150-£300 per property pays for the service many times over.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your room pricing, added leather restoration to your service list, or changed your weekend appointment slots, we'll update your ai whatsapp within 24 hours at no extra charge. This covers the kind of day-to-day changes any carpet & upholstery cleaner business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your carpet & upholstery cleaner business.

Speed Receptionist processes customer enquiry data solely for the purpose of capturing and delivering leads to your carpet & upholstery cleaner business. We operate as a data processor under UK GDPR, meaning your business remains the data controller. All data is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' data for marketing purposes. Your customers are informed their details are being collected for service purposes. You can request deletion of any data at any time, and we will action it within 30 days in accordance with UK GDPR requirements. Our full privacy policy is available on our website and details our complete data handling practices, retention periods, and your rights under UK data protection law.