Your Website Gets Visitors. Your Chat Bot Gets Them to Book.
An electrician's website without live chat is like a shop with no one behind the counter. Your AI chat bot is always there — answering questions about EICRs, rewires, and consumer units with real electrical knowledge.
Here to help See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A landlord in Newcastle lands on your website looking for EICR pricing. The chat widget opens and asks how it can help. They type: "I need EICRs for 6 rental properties — how much per property and how quickly can you do them?"
The AI explains that EICR pricing depends on the number of circuits and property size, gives a rough starting price if you've set one, and asks about the property types, locations, and when the current certificates expire. It also asks whether any previous inspections flagged C2 or C3 observations that might need remedial work.
Six-property EICR lead captured at 10:27pm on a weekday: property addresses, number of circuits (estimated), current certificate expiry dates, one property with a known C2 for lack of RCD protection. You call the landlord at 8am and book the full portfolio.
A homeowner chats asking about upgrading their fuse box to a modern consumer unit. The AI explains the benefits — RCD protection, MCBs instead of rewirable fuses, 18th Edition compliance — and captures the property age, current board type, and number of circuits. High-value lead delivered while you're on another job.
Why UK Electricians Use AI Website Chat
Speaks Electrical, Not Generic
The AI knows what an EICR is, understands the difference between C1, C2, and C3 observations, can discuss consumer unit upgrades at a sensible level, and asks about circuit counts and board types. Website visitors get real answers, not template responses.
Captures High-Value Leads
Rewires, consumer unit upgrades, commercial installations — electricians deal in high-value jobs. The chat bot captures enough detail for you to assess whether the lead is worth pursuing before you even pick up the phone.
Landlord Portfolio Capture
Landlords with multiple properties are your most valuable customers. The chat bot handles multi-property EICR enquiries efficiently — capturing each property's details in a single conversation.
Evenings and Weekends Covered
Homeowners research electricians after work and at weekends. Your chat bot is there at 9pm when they're wondering how much a rewire costs, capturing leads that contact forms would miss.
Highlights Your Accreditations
NICEIC, NAPIT, Part P — the chat bot mentions your registrations when visitors ask about qualifications. This builds trust and differentiates you from unregistered electricians.
Pre-Qualifies Enquiries
The AI asks about property type, job scope, and timeline. This means you can filter leads by value before responding — focusing your time on the jobs that match your capacity and price bracket.
Included in Core Plan
Included in Core (£39/mo)
AI Phone Answering and Website Chat included in the £39/month Core plan.
See Full PricingUp and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Electrical Business
Your service list — rewires, consumer unit upgrades, EICRs, EV charger installations, commercial fit-outs — your Part P registration details, coverage area, and how you want emergency power-loss calls prioritised.
We Build Your Electrician-Trained AI
We train the AI with electrical terminology — RCDs, MCBs, SPDs, three-phase supplies, BS 7671 regulations — so it captures fault descriptions, board types, and certification requirements from every caller.
You Focus on the Wiring in Front of You
While you are up a ladder pulling cables or testing circuits in a live board, every enquiry is captured. Emergency no-power calls escalated. EICR bookings, rewire quotes, and EV charger consultations queued for your review.
Frequently Asked Questions
Can the chat bot explain what an EICR involves?
Yes. When a visitor asks about EICRs, the AI explains that it's an Electrical Installation Condition Report, that it involves testing every circuit in the property, and that it's a legal requirement for rental properties. It gives enough information to reassure the visitor without overstepping into technical detail that's better discussed on site.
Does the chat bot handle both domestic and commercial enquiries?
Yes. For domestic visitors, it asks about property type, age, and the specific job. For commercial enquiries, it asks about building use, supply type, and project scope. Different visitors get different conversations tailored to their needs.
Can visitors ask about Part P and Building Regulations?
Yes. The AI explains at a general level that certain electrical work requires Building Control notification and that as a registered electrician, you can self-certify under Part P. It doesn't give detailed technical guidance — that's your expertise — but it handles the common questions visitors ask.
What if someone types a question the AI doesn't understand?
The AI captures their contact details and lets them know an electrician from your team will get back to them. It never guesses or provides inaccurate information. If it's unsure, it says so and captures the lead.
Is there a limit on how many chat conversations I can have?
No. Unlimited AI Website Chat is included in the £39/month Core plan. Your chat bot can handle as many simultaneous conversations as your website traffic generates.
Can the chat bot handle emergency electrical queries?
If a visitor describes an electrical emergency via chat — burning smell, sparking, exposed wiring — the AI advises them to call your emergency phone line for immediate assistance rather than continuing via chat. Emergencies need voice, not text.
Does the chat bot integrate with my website booking system?
The chat bot focuses on conversation and lead capture. It sends qualified leads to you instantly via notification. If you have a booking system, we can discuss integration options during setup.
How quickly can the chat bot be set up on my website?
Within 48 hours of your signup. We handle everything — training the AI with your services, configuring the widget, and installing it on your website. You don't need to touch any code.
What is the benefit of an AI website chat bot for my electrical business?
Homeowners searching for an electrician online are often comparing multiple businesses simultaneously — opening several tabs, scanning websites, and contacting whoever makes it easiest. A website with a chat widget converts visitors at 10-15%, compared to 2-3% for a contact form, because it provides instant engagement. Your AI chat bot answers questions about your electrical services, NICEIC registration, and coverage area the moment a visitor arrives. It naturally captures their details during the conversation — turning a website browser into a booked consultation. For higher-value electrical work like rewires (£3,000-£8,000) and EV charger installations (£800-£1,500), losing a website visitor to a competitor's faster response is an expensive mistake. At £39 per month with unlimited chats included, the AI ensures every visitor gets immediate, electrically knowledgeable engagement — even at midnight when they're planning their kitchen renovation.
What if my electrician business changes its prices or services?
Just drop us a message — routine business updates are free and included in your plan. If you've started offering EV charger installations, adjusted your EICR pricing, or changed your weekend availability, we'll update your ai website chat within 24 hours at no extra charge. This covers the kind of day-to-day changes any electrician business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your electrician business.
How does Speed Receptionist handle my customers' personal data?
Speed Receptionist processes customer chat data solely for the purpose of capturing and delivering leads to your electrician business. Chat transcripts are handled under strict UK GDPR compliance — visitors are informed via the chat widget that their conversation may be stored for service purposes. We operate as a data processor, meaning your business remains the data controller. All chat transcripts and lead information is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' chat data or personal details for marketing. You can request deletion of any transcripts or data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.
Every Power Cut, Every Rewire Quote, Every EICR Booking — Captured.
While you are testing circuits with a multimeter in one hand, your AI has already booked your next three jobs.
Get Started Today