On a Roof. Bolting Solar Rails. Phone Ringing Below. Your AI Books the Survey.

Most solar customers get 3 to 5 quotes before committing. The AI captures their existing quotes without judgment, notes what they liked and did not like about previous proposals — system size, panel brand, inverter type, battery offering, warranty terms — and positions your survey as a knowledgeable second or third opinion. This consultative approach builds trust and wins more surveys than aggressive selling. Customers who feel listened to rather than pressured convert at significantly higher rates.

Yes. The AI asks about the existing inverter brand and type because this is the critical compatibility factor. A string inverter like a Solis mini requires an AC-coupled battery solution, while a hybrid inverter like GivEnergy or Fox ESS can integrate DC-coupled storage directly — a simpler, more efficient, and often cheaper installation. The AI captures these details so you arrive at the survey already knowing the system architecture, preventing wasted visits on installations that require unexpected inverter upgrades.

Yes. Farm arrays for offsetting grain drying, milking, irrigation, and cold storage costs, commercial roof installations for warehouses and factories, and community energy schemes are captured with available roof or ground area, annual electricity consumption in kWh, three-phase supply details, maximum import capacity, and whether a G99 application to the DNO has been submitted. Commercial solar projects range from £20,000 to £200,000 and require a professional phone response that demonstrates commercial installation capability.

The AI handles these sensitively because roof leaks from solar bracket penetrations are a reputation-critical issue in the industry. It captures the installation date, original installer name, leak location relative to the panel array, current damage extent, and whether the customer has contacted the original installer. These calls represent both a repair opportunity and a chance to demonstrate your superior installation quality to a customer who may need their system remediated.

Yes. Solar-plus-EV-charger installations are an increasingly common bundle, with homeowners wanting to charge their electric vehicle from solar generation. The AI captures the vehicle type, daily mileage, existing solar system if any, preferred charger brand — Zappi, Ohme, Pod Point, Wallbox — and whether the customer wants a smart charger that prioritises solar surplus. This bundled enquiry is worth £7,000 to £16,000 for a combined solar, battery, and EV charger system.

Yes. Inverter error codes, zero-generation warnings, monitoring app alerts, and system underperformance reports are captured with the inverter brand, error code or symptom, system age, and whether the system is still under warranty. Maintenance and fault-finding calls provide revenue between installations and build customer relationships that generate battery retrofit and system upgrade opportunities.

Solar installation keeps your team on roofs all day — harnessed, wiring, and physically unable to answer calls. Comparison shoppers call 3 to 5 companies and book surveys with whoever responds first with knowledge and professionalism. Missing those calls during a week-long installation means losing £30,000 to £70,000 in potential survey pipeline. At £39/month, one rescued survey converting to a £9,000 installation pays for the AI for nearly 20 years.

Yes. Builders needing MCS-certified solar installations to satisfy Part L Building Regulations on new dwellings receive professional handling. The AI captures the plot count, roof orientation and area, preferred integration method, programme timeline, and any battery storage requirements. Part L compliance work provides predictable, schedulable revenue and positions your company as a preferred trade partner for multiple developments.

Solar installers spend entire days on rooftops — environments where phone use is dangerous and impractical. When energy prices spike, enquiry volumes surge dramatically and missing calls means losing high-value residential installations at £5,000-£12,000 each. AI phone answering captures every call on the second ring, asking about the property type, roof orientation, current energy bills, and interest in battery storage. At £39 per month versus £25,000+ for a receptionist, one captured residential installation at £7,000-£12,000 while you were wiring panels on another roof pays for years of the service.

Just drop us a message — routine business updates are free and included in your plan. If you've adjusted your panel installation pricing, added battery storage or solar thermal, or changed your MCS certification scope, we'll update your ai phone answering within 24 hours at no extra charge. This covers the kind of day-to-day changes any solar panel installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your solar panel installer business.

Speed Receptionist processes customer call data solely for the purpose of capturing and delivering leads to your solar panel installer business. Call recordings and transcripts are handled under strict UK GDPR compliance — callers are informed at the start of the call that it may be recorded for service and quality purposes. We operate as a data processor, meaning your business remains the data controller. All voice data and lead information is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' voice data or personal details for marketing. You can request deletion of any recordings or data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.