Running SWA Cable. Hands in a Trench. Phone Ringing. Your AI Books the Next Charger.

The AI understands that car collection dates are hard deadlines creating genuine urgency. It captures the car brand and model, preferred charger brand or request for recommendation, parking arrangement — driveway, garage, on-street — cable run distance from the consumer unit to the charger location, the collection date, and OZEV grant interest. This comprehensive capture gives you everything needed to confirm the installation date and order the correct charger within one callback — the responsiveness that wins the booking.

Yes. The AI recognises brand-specific features that affect installation requirements: Zappi eco-smart mode needing a CT clamp on the grid connection, Ohme dynamic tariff integration requiring Wi-Fi proximity, Pod Point tethered and untethered options, Easee load balancing for multiple units, and Tesla Wall Connector compatibility exclusively with Tesla vehicles when tethered. These brand-specific details prevent installation day complications and demonstrate expertise from the first phone interaction.

Yes. Workplace installations for employee parking, fleet depot chargers for electric delivery vans and company cars, destination chargers for hotels and hospitality, and multi-bay car park installations — all captured with charger count, power ratings, OCPP network compatibility, payment and billing system requirements, and the Workplace Charging Scheme grant eligibility if applicable. Commercial EV projects are the highest-value segment, ranging from £15,000 for a small office installation to £200,000 for a large multi-bay hub.

The AI captures the charger brand, fault code or symptom display, whether the charger is under warranty, and critically, whether the customer has any other way to charge their vehicle. For customers whose only car is electric and whose charger has failed, this is treated as genuinely urgent — they cannot drive to work tomorrow without a functioning charger. These fault calls represent repair revenue and often lead to upgrade sales when older chargers are beyond economic repair.

Yes. Car dealerships referring customers who have just purchased or ordered an EV receive professional handling. The AI captures the customer name and contact details, car brand and model, expected collection date, and any charger preference discussed at the dealership. Dealer referral relationships are the most reliable lead source in the EV charger industry — maintaining a fast, professional response to dealer referrals can mean 5 to 20 installations per month per active dealership relationship.

Yes. Homeowners wanting to charge their EV from solar generation — using solar divert functionality on chargers like the Zappi — call about combined installations or adding an EV charger to an existing solar system. The AI captures the existing solar array details, inverter type, and whether the customer specifically wants solar excess charging. These bundled enquiries represent higher installation values and position your company at the intersection of two growing markets.

EV charger installation involves live electrical work at the consumer unit — connecting RCBO circuits, terminating SWA cable glands, and testing RCD trip times. Answering a phone during this work is dangerous and impractical. Meanwhile, new EV owners calling with collection-date urgency will book the first installer who confirms a date. Missing those calls during a busy installation day means losing £3,000 to £6,000 in potential daily revenue. At £39/month, one rescued installation pays for the AI for over a year.

Yes. Landlords wanting to add EV charging to rental properties, property developers installing chargers to satisfy planning conditions and Part S Building Regulations, and housing association EV charging programmes — all captured with property count, charger specification, grant eligibility, and installation timeline. Part S now requires EV charger infrastructure in new-build developments, making developer EV work a growing and reliable revenue stream.

EV charger installers work with live electrical systems where concentration is a safety requirement — you can't pause mid-wire to answer a call. With EV sales growing rapidly, call volumes are increasing every month. AI phone answering captures every call on the second ring, asking about the EV model, charger preference, property type, and consumer unit location. At £39 per month versus £25,000+ for a receptionist, one captured domestic installation at £800-£1,500 while you were wiring another charger pays for months of the service.

Just drop us a message — routine business updates are free and included in your plan. If you've updated your charger installation pricing, added new charger brands to your range, or changed your OZEV grant processing availability, we'll update your ai phone answering within 24 hours at no extra charge. This covers the kind of day-to-day changes any ev charger installer business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your ev charger installer business.

Speed Receptionist processes customer call data solely for the purpose of capturing and delivering leads to your ev charger installer business. Call recordings and transcripts are handled under strict UK GDPR compliance — callers are informed at the start of the call that it may be recorded for service and quality purposes. We operate as a data processor, meaning your business remains the data controller. All voice data and lead information is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' voice data or personal details for marketing. You can request deletion of any recordings or data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.