Never Miss an Electrical Enquiry Again. Your AI Answers Every Call.

Yes. For domestic calls, it asks about property type, age, number of rooms, and existing installation. For commercial, it asks about supply type (single or three-phase), load requirements, building use, and working hours for access. It captures the right information for the type of work being discussed.

The AI explains that notifiable electrical work requires Building Control notification and that as a registered electrician, you can self-certify under Part P. It doesn't give detailed technical advice — that's your expertise — but it provides enough general information to reassure customers and capture the enquiry.

The AI first checks whether it's just their property or the whole street (to rule out a supply issue). If it's isolated to their home, it advises checking the consumer unit for tripped switches and captures the details. If there's any sign of burning, smell, or damage, it treats it as an emergency with immediate escalation to your mobile.

We train the AI around your specialisms. If EICRs and testing are your core work, the AI asks detailed questions about those enquiries — property type, circuit count, previous certificate results, deadline — while handling other electrical enquiries at a general level.

That's the goal. For a rewire, the AI captures property size, number of floors, current installation age, and customer requirements. For a consumer unit, it asks about the existing board type and number of circuits. The idea is that you can prepare a rough quote before even visiting the site.

Homebuyer electrical reports and pre-sale EICRs are captured with the property address, sale timeline, and any concerns flagged by the buyer's surveyor. The AI understands that these often have tight deadlines and notes the urgency.

Yes. If you're NICEIC Approved Contractor or Domestic Installer registered, the AI references this when customers ask about qualifications or whether you can issue certificates. Same for NAPIT, ELECSA, or any other competent person scheme.

For most sole-trader electricians, 90 minutes per month covers your call volume comfortably. The AI is efficient — it captures the details in a focused conversation without waffle. If you're running a larger operation with higher call volume, we'll let you know when you're approaching the limit.

Electricians face a uniquely difficult phone problem: your work literally requires both hands and total concentration on potentially lethal circuits. You can't pause halfway through wiring a consumer unit to take a call, and you shouldn't. But every unanswered call is a customer who rings the next electrician — and with 78% of people hiring the first responder, that's a job gone permanently. AI phone answering eliminates this entirely. Your AI answers on the second ring in your business name, understands electrical terminology (EICR, Part P, RCD, MCB, three-phase), and knows the difference between a routine socket installation and a sparking fuse board that needs emergency escalation. It captures the full job specification — property type, number of circuits, certification requirements — so you can quote accurately from the lead notification alone. At £39 per month versus £25,000+ for a human receptionist, it's the single most cost-effective investment an electrician can make. One captured rewire enquiry at £3,000-£5,000 pays for over five years of the service.

Just drop us a message — routine business updates are free and included in your plan. If you've started offering EV charger installations, adjusted your EICR pricing, or changed your weekend availability, we'll update your ai phone answering within 24 hours at no extra charge. This covers the kind of day-to-day changes any electrician business makes: adjusting prices, tweaking your service list, updating opening hours, or changing your service area. We want your AI to always give your customers accurate, up-to-date information about your electrician business.

Speed Receptionist processes customer call data solely for the purpose of capturing and delivering leads to your electrician business. Call recordings and transcripts are handled under strict UK GDPR compliance — callers are informed at the start of the call that it may be recorded for service and quality purposes. We operate as a data processor, meaning your business remains the data controller. All voice data and lead information is processed and stored within the United Kingdom, encrypted in transit and at rest, and retained only for as long as needed to deliver the service. We never sell, share, or use your customers' voice data or personal details for marketing. You can request deletion of any recordings or data at any time, and we will action it within 30 days. Our full privacy policy details our complete data handling practices, retention periods, and your rights under UK data protection law.