Your Website Visitors Want HVAC Answers. Your Chat Bot Delivers.
Facilities managers researching HVAC contractors, homeowners exploring heat pump options, restaurant owners needing extract systems — your chat bot engages each one with genuine technical knowledge and captures qualified leads around the clock.
Try the AI receptionist yourself — it's a live demo
See It In Action
Here's how Speed Receptionist handles a real enquiry from start to finish.
A facilities manager in Inverness lands on your website searching for commercial air conditioning contractors. They ask: "We're fitting out new office space — about 800m² across two floors. Can you handle the design and installation of a VRF system?"
The AI confirms you handle VRF systems and asks about the building layout, number of zones required, ceiling type (suspended or exposed), and whether the project has an M&E consultant specifying the system. It also asks about the fit-out timeline and whether there's an existing HVAC system being replaced.
Major commercial HVAC lead: 800m² office fit-out, VRF required, two floors, suspended ceilings, M&E consultant involved, project start Q3. Facilities manager's name, company, and direct phone number captured. You call back within the hour.
A homeowner in Aberdeen chats asking about air source heat pump installation. They've had an EPC done and their assessor recommended a heat pump. The AI asks about current heating system, property insulation level, and whether they're aware of the Boiler Upgrade Scheme grant. A qualified heat pump lead captured at 8pm.
Why UK HVAC Engineers Use AI Website Chat
Technical HVAC Conversations
The AI understands VRF, VRV, split systems, ducted units, AHUs, chillers, and heat pumps. When a facilities manager asks about cooling capacity or a homeowner asks about SCOP ratings, your chat bot doesn't flounder — it responds with relevant knowledge.
Commercial Project Capture
Office fit-outs, retail cooling, server room installations, warehouse heating — the chat bot captures project scope, building specifications, consultant involvement, and timelines. These are the high-value leads that shape your year.
Heat Pump Enquiry Specialist
With heat pump demand growing rapidly, more homeowners are researching options online. The chat bot handles MCS certification questions, BUS grant eligibility, and running cost comparisons — converting interest into qualified survey bookings.
Maintenance Contract Leads
Facilities managers browsing your website for a new maintenance contractor want to know your response times, coverage area, and F-Gas compliance. The chat bot captures system inventories, current contract details, and renewal timelines.
F-Gas and REFCOM Credentials
When visitors ask about your qualifications for refrigerant work, the chat bot references your F-Gas certification and REFCOM registration. For commercial clients, this is often a contractual requirement.
After-Hours Enquiry Capture
Facilities managers and building owners often browse contractor websites outside business hours. Your chat bot is there at 7pm on a Thursday when they're finalising their shortlist of HVAC contractors to invite to tender.
Included in Core Plan
Included in Core (£89/mo)
AI Phone Answering and Website Chat included in the £89/month Core plan.
See Full PricingUp and Running in 3 Steps
We handle everything — you just tell us about your business.
Tell Us About Your Business
Your trade, your services, your service area, and how you want enquiries handled. That's all we need from you.
We Set Everything Up
We train the AI with your trade terminology, configure your phone routing, install your chat widget, and connect every channel. Done-for-you — zero technical knowledge needed.
You Focus on the Work
Every enquiry answered instantly. Every lead captured. Every emergency escalated. You carry on doing what you do best — we handle the rest.
Frequently Asked Questions
Can the chat bot handle both domestic and commercial HVAC enquiries?
Yes. For domestic visitors (heat pumps, air conditioning, underfloor heating), it asks about property size and current heating. For commercial (VRF, chillers, AHUs, ventilation), it asks about building use, floor area, zone count, and M&E consultant involvement. Different scale, different questions.
Does the chat bot understand heat pump technology?
Yes. Air source and ground source heat pumps, MCS certification requirements, the Boiler Upgrade Scheme, SCOP ratings, hot water cylinder requirements, and radiator/underfloor heating compatibility. The AI handles heat pump enquiries with up-to-date knowledge.
Can it capture planned preventive maintenance enquiries?
PPM contracts are the lifeblood of HVAC businesses. The chat bot captures system types, unit counts, building locations, current maintenance schedules, contract renewal dates, and any issues with the existing provider. Everything you need to tender competitively.
Does the chat bot mention my manufacturer partnerships?
Yes. Daikin D1+, Mitsubishi Diamond Dealer, Fujitsu Select — your manufacturer partnerships are referenced when visitors ask about specific brands. If a visitor says they want a Daikin system, the AI confirms your factory-trained status.
What if a visitor describes an HVAC emergency through chat?
For emergencies — server room cooling failure, complete system breakdown, refrigerant leak — the AI directs the visitor to call your emergency phone line for immediate response. Life-safety situations need voice, not text.
Can the chat bot handle ventilation and extract system enquiries?
If commercial ventilation is part of your service range — kitchen extract, LEV systems, comfort cooling, air handling — the AI captures the building type, system requirements, and any compliance needs. Ventilation projects often have specific regulatory requirements.
Does the chat bot capture enough detail for a commercial tender?
The AI captures building type, floor area, system specification (if known), consultant involvement, project timeline, and budget range. For formal tenders, you'll still need the full specification document — but the chat bot captures enough for you to decide whether to invest time in tendering.
Is the chat widget included in the Core plan?
Yes. Unlimited AI Website Chat is included in the £89/month Core plan alongside AI Phone Answering. No extra charge and no limit on conversations.
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